SIP-devices of security intercom terminals are to be properly configured for correct working of the Intercom Subsystem.

StreamLabs (jpg) and StreamLabs (wxv) vendors can be in use instead of SIP-devices (e.g. WaveServer WH1501 video server). The firmware of 2.0.0.0 version and above is to be applied.


Configuring of SIP-devices is performed through the Web-interface.

Information about configuring the SIP-device can be found in the official documentation for this device.

Configuring of SIP-device is performed the following way:

  1. change IP-address of SIP-device if it’s needed;
  2. set parameters of SIP protocol;
  3. for GAI – Tronics HelpPoint: add the Intercom Subsystem Server of security intercom terminals to the SIP-device contact list;
  4. for GAI – Tronics HelpPoint: set the call direction (to the Intercom Subsystem Server) while clicking the call button on the SIP-device;
  5. for LinkSys SPA-2102: configure IP video server;
  6. for Beward DS06/DS91406M/DSN23215PS: set default symbols for relay commands.