Agent of Control technical condition data collection periods are given below:

  1. Information on disk failures (the Disk failure alarm type) and its restoring is updated in the following cases:
    1. at Agent of Control startup and then every 15 minutes.
    2. at receiving local message SLAVE|NO_DISC (No disk for archive storage) from Intellect core.
    3. at receiving local message DISC_EXIST (Disk for archive storage found) from Intellect core.
    4. at receiving local message DISC_UNMOUNT (Disk unmounted) from Intellect core.
    5. at receiving local message DISC_MOUNT (Disk mounted) from Intellect core.
  2. Information on archive size (the Small archive size alarm type) is updated at Agent of Control startup and then every 15 minutes.
  3. Information on the computer normal and abnormal restarts is displayed in the interface within 5 minutes.
  4. Information on free disk space is updated every 1 hour.

  5. Agent of Control initiates the connection with Server of Control and once in a ping period (2 minutes by default) sends a package with technical data to the Server of Control. If Server of Control haven't been receiving any data from Agent of Control for 6 minutes, the "No connection" error is displayed for such object.

    The waiting timeout for receiving the packets with the technical state of Agent of Control can be adjusted. To do this:

    1. On the Agent of Control side, in the settings panel of the Partition of Control, add a one-character postfix to the identifier of this object (for example, if the Partition of Control has an identifier equal to 123, then the identifier with the postfix will look like 123X, where X is the specified postfix).
    2. On the Agent of Control side, it is recommended to adjust the Server of Control polling period so that it does not exceed the waiting timeout for receiving the packets with the Agent of Control technical condition (see Configuring communication between Agent of Control and Server of Control).
    3. On the Server of Control side, delete the existing Partition of Control with a 123 identifier.
    4. On the Server of Control side, create a new Partition of Control with a 123X identifier.
    5. On the Server of Control side, for the PostfixForTimeOut registry key, set the value equal to the previously specified postfix. For the TimeoutForPostfix registry key, set the timeout value in minutes (for details, see Registry keys reference guide, for more information about working with the registry, see Working with Windows OS registry).


  6. The Video.run process status (hangup) is checked at startup of Videosrv.exe module and then every 15 minutes, and besides that each time the Videosrv.exe module reconnects with the Intellect software, i.e. if the Intellect software was shut down and started again. 
  7. Availability of running processes "Intellect.exe" and "Video.run" is checked every 10 seconds.