When the event is escalated it is removed from the Operator protocol and sent to the Operator protocol that is set as a superior interface. There are two ways of escalation:

1. Automatically, on the expiry of waiting time for Operator's response. 
2. Manually:
   1. Select one or several events in the Current events tab or set the Apply to all checkbox checked if all events are to be escalated.
      
   2. Select the Operator protocol where the event is to be escalated to. 
   3. Click the Escalation button.