There are 4 types of roles in the system:

RoleDomains creationAccess managementWeb ClientRolesBranchesConfiguratorSupervisor
Admin(tick)*(tick)*(tick)(tick)(tick)(tick)(tick)
Tech-support(minus)(minus)(tick)(tick)(tick)(tick)(minus)
Customer-admin(minus)(minus)(tick)(tick)(minus)(minus)(minus)
Customer-operator(minus)(minus)(tick)(minus)(minus)(minus)(minus)

* only if the Admin checkbox is set on the Users tab (see Creating users and assigning Administrator rights).