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Tag & Track functionality depends on the PTZ mode that is specified in the settings.

To use Tag & Track Pro, make sure your PTZ camera supports Absolute Positioning. The devices that support Tag & Track Pro are listed in the Drivers Pack documentation.

When connecting via the ONVIF protocol, Absolute Positioning support is also required. Contact camera vendor for Information on the Absolute Positioning support in the ONVIF protocol.

If manual or control priority mode is selected, for Tag & Track Pro you must activate object tracking in the viewing tile of the overview camera (see the Tracking objects section).

If automatic mode is selected, the PTZ camera will track all active objects. In this case the PTZ camera switches focus between each object with the specified dwell time.
The PTZ camera is positioned so that the moving object is in the center of the frame.
In manual mode, the PTZ camera tracks an object only after the object is manually selected in the viewing tile (left-click to track). If you click anywhere in overview camera's FOV that contains no tracks, the PTZ camera cancels object tracking and focuses on the specified point.
If control priority mode is selected, the PTZ camera automatically tracks an object until another object is manually selected for tracking in the viewing tile. If an object is deselected (by clicking again) or if it leaves the field of view of the PTZ camera, automatic mode is re-activated.
If the PTZ camera is in manual mode, the user controls it with on screen or with a joystick / CCTV keyboard. If the user does not operate the PTZ camera (Control panel hidden), then the Automatic mode is used.

Tag & Trac Pro cannot be used with the OnScreen PTZ mode simultaneously (see Controlling a PTZ Video Camera in the OnScreen PTZ Mode).