The full removal process of the Intellect software in the following way:

  1. Remove the vertical solutions first if they are being installed over the Intellect. The step-by-step description of installing and removing vertical solutions is given in the documentation on the corresponding vertical solution. See AxxonSoft documentation repository.

  2. Remove the Intellect software.

    The full article: Removing INTELLECT™ software


  3. If necessary, remove the registry keys from the registry section HKEY_LOCAL_MACHINE\SOFTWARE\ITV\INTELLECT\ for 32-bit systems (or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ITV\INTELLECT for 64-bit systems)

    If any registry keys in this registry section or its subsections were manually created or modified, the custom values cannot be restored after deletion. If uninstallation is performed for the subsequent installation of a new Intellect version, this step is not recommended.


  4. Remove the DriverPack (Start – Control Panel – Programs and Features – DriverPack x32/x64 – Remove).
  5. Remove the MS SQL Server (Start – Control Panel – Programs and Features – Microsoft SQL Server 2014 – Remove).
  6. Remove the INTELLECTTM software installation folder (by default, C:\Program Files\Intellect\).