The Client cannot be connected to the Server

If a "Cannot find Server" message appears after you connect to a Server, do the following:

1. Go to Control Panel -> Regional Settings -> More.
2. Change current language of non-Unicode applications to the one that is present in keyboard settings, and may appear in user name and folders.
3. Reboot the PC.

If a Connection Error message appears after you connect to a Server, do the following:

1. Go to Local Security Policy interface.
2. Select Local Policies -> Security Settings.
3. Turn off the following parameter: System cryptography: use FIPS compliant algorithms for encryption, hashing, and signing.

Launching the Axxon One software program with client logging enabled can take a long time when the ESET NOD32 Antivirus 4 Real-time file system protection mode is on.

To solve this problem, add the Axxon One installation folder and the folder with the client logs (<Letter of system disk>:\Users\<User>\Appdata\Local\AxxonSoft\Axxon One\logs) to the list of exceptions in ESET NOD32 Antivirus 4.