If you can’t get the video from the camera connected to video capture cards, do the following:

  1. Check the video capture cards channels.

    The full article: Testing video capture cards


  2. Check whether the video capture cards driver is installed in the Device Manager (Start – Control Panel – Device Manager). You can install or update the driver, if necessary.
  3. For the FX-4 and FX-8 cards proper operation in the Intellect, you need to install the KB3033929 and KB3004394 updates. To get them, go to the Microsoft website by clicking the links below:

https://support.microsoft.com/en-us/kb/3004394
https://support.microsoft.com/en-us/kb/3033929