The Collecting system information utility is used to:
- collect information about configuration,
- collect information about status of hardware,
- collect information about operation of the Linux OS security system,
- collect dumps of running Axxon One processes.
To launch the utility, do the following:
- Go to the applications menu and click on the Support utility shortcut.
- In the window that opens, enter the Linux OS administrator password.
You can also launch the utility from the terminal. To do this: - Go to the directory where the utility is located:
cd /opt/AxxonSoft/AxxonOne/bin |
- Run the command:
Hints on using all attributes and collecting individual components will be displayed.
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As a result, the generated archive support_[date]_[time].tar.gz will appear in the directory /home/Documents. To solve the required tasks, submit a request at https://support.axxonsoft.com/ with the problem description and attach the support_[date]_[time].tar.gz archve.