General information

Starting with Axxon One 2.0.10, you can use Flatpak to run the client in Linux OS. This package allows you to run the Axxon One client on any supported Linux distribution, regardless of the operating system version, graphical shell, and so on (see the current list of supported distributions).

Hardware decoding on NVIDIA isn’t supported.

Installation of Flatpak

To install Flatpak, do the following:

  1. Download the package by running the command:
    sudo apt-get install flatpak
    For the Red Hat Enterprise Linux distribution, run the command:
    sudo yum install flatpak
  2. Add the Flathub repository:
    sudo flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo
  3. Install org.freedesktop.Platform:
    sudo flatpak install flathub org.freedesktop.Platform/x86_64/20.08
  4. Install the Axxon One client:
    sudo flatpak install axxon-one-client*.flatpak

Installation of Flatpak is complete.

Running Flatpak

To start Flatpak, run the command:

flatpak run com.AxxonSoft.AxxonOne
  • You must run the command under the current user (not as the root user).
  • In Ubuntu 24, there can be startup problems if you use this command. For the correct startup, we recommend using the commands from the Possible problems in operation section.

Viewing the installed applications

To view all installed applications via Flatpak, run the command:

flatpak list

You can also use this command to check if Flatpak is installed/uninstalled.

Utilities and logging

Running Axxon One with the debug logging level

flatpak run com.AxxonSoft.AxxonOne --debug

Log directory

You must run the command under the current user (not as the root user).

~/.var/app/com.AxxonSoft.AxxonOne/data/AxxonSoft/AxxonOne/Logs

Running the licensing utility

flatpak run com.AxxonSoft.AxxonOne --licensetool

Running the backup utility

flatpak run com.AxxonSoft.AxxonOne --backuptool

Path to the backup file: /home/user/AxxonSoft/Backups.

Collect a file with information about the system

flatpak run com.AxxonSoft.AxxonOne --support /path/to/output

Running the Watermark checker utility

flatpak run com.AxxonSoft.AxxonOne --watermark

Possible problems in operation

If Axxon One doesn’t start after you install Flatpak, you can run the command:

flatpak repair com.AxxonSoft.AxxonOne

This command checks installed files and fixes errors in Flatpak apps, updates dependencies, fixes permission errors, and can also detect configuration errors.

If Axxon One still doesn't start after you run the previous command, you can run the command:

xhost +si:localuser:$USER && flatpak run com.AxxonSoft.AxxonOne

If the Axxon One client starts after you run the command, then xhost +si:localuser:$USER must be:

  1. Run on every new system startup.
  2. Added to autostart.

Uninstalling Flatpak

To uninstall Flatpak, do the following:

  1. Uninstall com.AxxonSoft.AxxonOne:
    flatpak uninstall com.AxxonSoft.AxxonOne
    After you run the command, the system can ask you to confirm the uninstallation. If unused dependencies are detected during the process, you will be prompted to uninstall them as well.
  2. If necessary, you can uninstall all unused dependencies with the command:
    flatpak uninstall --unused

Uninstalling Flatpak is complete.