Changing the event status and the comment

 In order to change the event status and the comment, do the following:

1. Select the required event in the detailed report (see Viewing data from the POS terminal and the video of event).
   
2. In the lower left part of the event list, click the Edit selected row button (1) or double-click the required event. As a result, the Edit Record window will open.
   

3. In the Status drop-down list (2) select the required event status.
   

   Note

   The statuses in the list can be changed (see Setting up the statuses of POS events).

4. If necessary, enter a comment in the field Comment (3). Text formatting tools are displayed on the panel (4).
5. Click Submit (5) to apply the changes.

As a result, the status for the specified event will be changed and the comment will be specified.