Previous page Next page

On this page:

Registration

To register with Axxon Datacenter:

  1. On the home page of Axxon Datacenter, click the Sign up button.
  2. Enter your Email and Password twice.
  3. Click the Sign up button.
    A confirmation email will be sent to the specified email address.

    Note

    If you try to register the user who already exists in the system, the warning message Invalid login is displayed.

  4. Confirm registration.

Registration is complete.

Authorization

To authorize in Axxon Datacenter, you must register. On the home page of Axxon Datacenter, enter your Username or email and Password, and click the Sign in button.

Note

If you enter incorrect Username or email or Password, the warning message Invalid login or password is displayed.

If you configured two-factor authentication in the account (see Two-factor authentication of the Axxon Datacenter user account):

  • receive OTP code via email: a confirmation code is sent to the registered email. In the Confirmation code field, enter the confirmation code within 60 seconds and click the APPLY button. Click the Resend link to resend the confirmation code.

  • receive OTP code via Microsoft Authenticator app: in the Confirmation code field, enter the one-time password from the Microsoft Authenticator app and click the APPLY button.

Note

  • If both types of two-factor authentication are configured in the user account, you can authorize in any convenient way. To change the authentication type, click the Sign in with the OTP from email / Sign in with the OTP from Microsoft Authenticator app link.
  • If you enter an invalid confirmation code, the Invalid Code! (Attempts left: 2) message is displayed. After three unsuccessful attempts to enter the confirmation code, the IP address of the identifying device is blocked for 10 minutes. In this case, to authorize, you must log in to Axxon Datacenter using another device or after 10 minutes on the device that displayed the warning: You have reached the limit of attempts. Please try again later, in 10 minutes.

Password recovery

To recover your password, click the Forgot password? link and do the following:

  1. Enter your Email and click the Restore button.

    An email with further instructions is sent to the specified Email.

  2. In the received email letter, click the Change password button.
  3. Enter your new password twice and click the Update password button.

Password updated successfully. Use it next time you sign in.

Password change

To change your password:

  1. Register and sign in to Axxon Datacenter.
  2. On the Domains tab in the upper right corner, click the button.
  3. In the window that opens, click the  button.
  4. In the window that opens, click the Change password link.

  5. Enter Current password, and New password twice.

  6. Click the Change password button.

    Note

    • If you enter your current password incorrectly, the warning message Current password is incorrect is displayed.
    • If you enter your current password correctly and your new password twice, the message Password has been updated is displayed.

Password changed successfully. Use it next time you sign in.

  • No labels