Creating and configuring event handling logic

Principle of logic operation

The event processing logic is a sequence of actions that the operator must perform when processing an event in the incident manager.

Seven elements are used to perform actions:

1. Image. The operator can add a frame from a camera or an arbitrary image to the report. Images from maps or cameras can be added automatically.
2. Button. The button can be used to close the event handling interface and/or to open a report.
3. Combobox. The operator can select any values ​​from one or several lists.
4. Comment. The operator can add a comment while processing an event.
5. Radio button. The operator can select one of the suggested values.
6. Checkbox. The operator can set one or more checkboxes.
7. Date/time. The operator can set the accurate date and/or time of the processed event.

The number of elements that can be used in the logic and the number of actions that the operator must perform are unlimited. After the operator performs any action, the next action that the operator and, if necessary, a macro must perform is specified in the element settings. The sequence of actions can be determined by the operator's selection in the previous steps.

If there are several logics, you must create and configure each logic separately.

Creating logic

To create a logic, go to the settings panel of the Incident handler object, select the Logic tab, and create a logic in one of the following ways:

• Create a new logic: click the + button (2), and in the window that opens, enter the name for the new logic (8).
• Create a copy of the existing logic: select a logic in the list (4) and click the Create copy button (1). The name of the new logic consists of the name of the original logic and the copy number in brackets. For example, for the Logic 1 object, the first copy will be named Logic 1(1), the second copy will be named Logic 1(2).

As a result, the new logic appears in the list (4).

Configuring logic

For the logic to work, you must add elements to it and configure each of them, as well as set the order in which elements are displayed for the operator:

1. In the list of logics (4), select the logic you want to configure.
2. Add the required number of elements to the logic (5). To add a row to the table, select the last row and press the ↓ key on the keyboard. To delete rows from the table, use the Ctrl + Del key combination.
3. In the Element ID column, enter the name of each element.
4. In the Multitasking column, set the ability to switch to processing other events while processing one event, being on the selected logic element:

   1. Select Deny so that when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing an event (default value);

   2. Select Allow so that when this element appears, the operator can proceed to processing another event.

5. In the Edit column, set the ability to step back when processing an event, being on the selected logic element:
   1. Select Deny so that the operator cannot step back when processing an event.
   2. Select Allow so that the operator can step back when processing an event.

6. Select the element that will be displayed first for the operator when processing an event. To do this:

   1. Select an element in the table.
   2. Click the Edit button (6).
   3. In the Starting element drop-down list, select the Yes value.
      
      
   4. Click the OK button.
      As a result, the checkbox will be displayed next to the selected element in the Starting column of the element table.
      

      Note

      If you don't select the starting element, then it will be the first element in the list.

7. Configure each element of the logic and their connection (see Configuring the elements).

8. Click the Apply button (7).

Configuring a logic is complete.

Resetting logic for processed events

If the administrator has created an incorrect or incomplete logic and wants to update or edit it, you can reset the event handling processes with this logic for operators so that the updated logic is applied to the event. To do this, change the logic settings by setting the Apply to processed events checkbox and click Apply.

As a result, the current event processing with this logic will be reset for operators, and you can start the event processing again with the updated logic.

Example of applying the reset option: the administrator has created a two-step logic, in which the second step is the button without the set Finish parameter and disabled multitasking for this button (see Configuring the button). You cannot complete event processing with such logic. In this case, the administrator can allow multitasking for the button by setting the Apply to processed events checkbox and clicking Apply. As a result, the events processed with this logic will be reset to the Waiting for handling status, and operators can restart the event processing with the updated logic (see Events control and processing using the Incident manager).

Removing logic

To remove a logic, select it in the list of logics (4) and click the - button (3). In the window that opens, confirm the removal.