Web-Client operates correctly with the latest versions of Google Chrome, Safari, Firefox and Microsoft Edge browsers. 

Attention!

  • Web-Client doesn't use third-party technologies in its operation, so it can operate in other browsers, but we cannot guarantee its stable operation.
  • Internet Explorer browser isn't supported.

Web-Client supports video playback in MJPEG, H.264, H.265 formats. All other formats are transcoded to MJPEG on the server.

Attention!

  • Playback of video in H.265 format is possible in Safari, Microsoft Edge browsers with the HEVC video extension installed, Google Chrome version 107 and higher if:
    • hardware acceleration is enabled in the browser settings;
    • video card has hardware support for H.265 codec.
  • H.265 format isn't supported in Linux OS.

Two players can playback video in Web-Client: JPEG and MP4. If the browser supports MP4, this player is used. In all other cases, the JPEG player is used.

Attention!

  • If a layout with multiple cameras is open on the screen, only key frames are displayed for all H.264 cameras depending on the preferences (see Web-Client configuration). If you select a specific camera, all frames are always displayed. For MJPEG videos, every frame is always displayed.
  • Videos that contain b-frames are played back with jerks. 

To display 16 FullHD* cameras on a single browser tab, you need at least an Intel Core i3 CPU and 1GB of free RAM.

* provided that:

  • cameras are dual stream, 
  • frame rate is 25 FPS on each stream, 
  • resolution of the second stream is 360p,

  • if there are more than one camera, the browser displays a stream with lower bitrate on the layout.

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