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Software Lifecycle Phases
The software source code repository is divided into 3 branches:
- trunk − current changes;
- stabilization − preparation of a new release;
- release − the latest official release.
During the development process, all new software features are added to the trunk branch.
After reaching Feature Complete status, all changes from the trunk branch are moved to the stabilization branch.
From that time on, only software fixes that are critical for this version are added to the stabilization branch. These fixes are also duplicated in the trunk branch.
After the version stabilization is completed, all changes are moved from the stabilization branch to the release branch, and a new development phase begins.
Software Technical Support
After purchasing a license key, the Customer can receive full technical support throughout the key's validity period or until the end of the software lifecycle if the license is unlimited in time.
Standard Period for Release of Software Updates
Release | Standard period |
Major release | 1 – 1.5 years |
Minor release | 3 – 5 months |
Bug and security fixes* | 3 – 5 weeks |
Major and minor releases are available on the company's official website. Releases with bug and security fixes can be requested from technical support.
* Software bugs can only be fixed in the latest official release.
Licensing Policy with Regard to Software Updates
- New software versions are fully compatible with the license keys of previous versions.
- After the software has been updated, all the features previously specified in the license key will be available in the new version.
- New software features that are subject to licensing will not be available until the license key is updated.
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