Documentation for Intellect 4.11.0-4.11.3. Documentation for other versions of Intellect is available too.

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The Support.exe utility is designed for collecting information about the configuration and operating status of the hardware, OS Windows and the INTELLECT™ system. The utility generates an archive that can be used by AxxonSoft Technical Support Service for troubleshooting purposes. In case of system malfunction or errors in the INTELLECT™ system, do the following:

  1. Go to the AxxonSoft tech support server:  https://support.axxonsoft.com/.
  2. Register a new account on the tech support server or log in the registered account.
  3. Create an issue for tech support. Attach an archive generated by Support.exe utility.  

Information on the issue progress will be sent to the email specified at registration.

How to get technical support


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