Alarm indicator badges both indicate information and allow performing actions.

  1. Information: If an alarm occurs, the badge becomes red; if confirmed by the operator, it becomes pink, and when the alarm ends, the badge becomes inactive again.
  2. Actions: The operator can click the badge to get details on the device or event.

If a camera at an object becomes inoperative, the indicator badge for the Cameras alarm group becomes red.

To get detailed information about an alarm, click the corresponding graphic indicator. The Reaction to alarm window opens.

The title bar of the window contains the name of the object and its ID number. The Alarm type field contains the name of the alarm situation. The Device field details the device or event.

In the Alarm date field there is the time when ATM-Intellect Workstation  (ATM-Intellect Workstation  TC) had recorded the alarm from ATM-Intellect Pro into the database. This is not the time when the alarm appeared on the ATM-Intellect Pro. More info see on data transmission as given in section Appendix 1. Data update periods summary

If you select the Confirm check box in the Reaction to alarm window, the background of the indicator on the control panel changes from red to orange and a value is automatically added to the Processing date column.

The time is not the current system time on the computer, but the current view time (see Current View Time) stored in the database. This behavior ensures that operators cannot "reverse" time and confirm an alarm at a fictitious time.

If the Non-empty Comment field option is enabled in the settings of the ATM Monitoring object, an alarm situation is not closed until the operator leaves a comment on the alarm situation and/or the operator's actions. The alarm is automatically closed if the alarm cause goes away, such as if the connection was disrupted and then restored.

If there are many alarms, the Alarm Reaction displays only up to 10,000. To view the remaining events, use the navigation buttons in the upper-right corner.