Documentation for ATM Intellect 13.0. Documentation for other versions of ATM Intellect is available too.

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Video data transfer from the ATM-Intellect Pro to the ATM-Intellect Workstation is performed by request from the Search in archive module and when the alarm is detected. While performing the financial transaction on the ATM, the video data transfer is temporarily stopping. The following cases are possible:

  1. Transaction starts during the video segments loading performed by the Search in archive module. In this case the loading stops (it is paused). In the Comment field the information is displayed that pause is due to transaction. Loading is continued after the transaction is completed.
  2. Loading request from the Search in archive module is received during the transaction. Export of required video segment is performed on the ATM-Intellect Pro, but the data loading does not start. Loading is displayed as paused. In the Comment field the information is displayed that pause is due to transaction. Loading is continued after the transaction is completed.
  3. Transaction starts during the alarm processing. In this case the loading stops (it is paused). While the transaction is not completed the list of “delayed” alarms for sending is created. After the transaction is completed the ATM-Intellect Pro starts sending the “delayed” data which contains alarms corresponding to alarms detected during the transaction in order reversed to their receiving. The last “delayed” delivery will be send first, as the most actual.
  4. Alarm appears during the transaction. The ATM-Intellect Pro sends messages with description of detected alarm or failure with its description on the ATM-Intellect Workstation immediately, when the informational delivery is ready. Also, the message that loading of corresponding video data will be stopped is sent. While the transaction is not completed the list of “delayed” alarms for sending is created. After the transaction is completed the ATM-Intellect Pro starts sending of “delayed” data which contains alarms corresponding to alarms detected during the transaction in order reversed to their receiving. The last “delayed” delivery will be send first, as the most actual.

In case if ATM financial transactions and video data from ATM-Intellect Pro are transferred by different connection links and if the good connection link is in use, it is possible to allow loading of video data during transaction. To do so create the string parameter «stop_data_by_trx»  with the «0» value in the HKEY_LOCAL_MACHINE\SOFTWARE\BITSoft\VHOST\VHostService registry section for 32-bit OS (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BITSoft\VHOST\VHostService for 64-bit).