Information: in the event of an alarm, a button becomes red; when an operator confirms the alarm, it becomes pink, and after the alarm is over, the button gets back to the inactive state.You can use the buttons of alarm indicators both to get information and perform an action:

  1. Action: By clicking a button, the operator gets details for the device or event.

For example, if a camera is broken, the indicator button for the Cameras alarm group becomes red.

To get the details about an alarm, click the alarm's icon. The Reaction to alarm window opens.

The title of the window contains the selected object's name and ID.

In the Alarm date field, the time when Server of Control had loaded the alarm from Agent of Control to the database. This is not the time when the alarm appeared on the Agent of Control. For more information on data transmission see section Appendix 1. Data update periods summary.

The Alarm type field contains the name of the alarm, and the Device field gives details on the device or event.

If you check the Confirm box in the Reaction to alarm window, the icon's background in the Control Panel changes from red to orange and the Processing date column is automatically filled.

Note that the Processing date column will contain not the current computer time, but the current view time (see the Current View Time section) stored in the database. This ensures that the operator cannot roll back the system time to confirm the alarm with a different time.

If when configuring the Monitoring interface object, you check the Non-empty Comment field check box, alarms are not closed until an operator comments on them or his/her actions. Any alarm is closed automatically after its cause is resolved (for example, the connection was broken and then restored).

If a complex confirmation of alarm acceptance is configured, then an additional dialog box appears. To confirm the alarm acceptance click the OK button, to cancel the action click the Cancel button.

Confirmations of alarms that have been automatically accepted by the Server of Control are not sent.

Note.

If the operator does not accept a short alarm for 5 days, it is accepted automatically.

If you have many alarms at the same time, not more than 10,000 alarm events are shown in the Reaction to alarm window. To view other events, use the navigation buttons in the lower-right corner.