- Login to JIRA
- Click Create Issue
- Fill in the form (fields marked with * – are obligatory)
- Summary – shortly describe you question
- Phone number
- Product - select the product you are using
- Description – type more detailed description
- Attachment – clicking Browse button, select information package (support_<date>.7z archive), screenshot or other file you want to attach (max 150MB per file).
- Click Create
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Any notification regarding created request will be sent to e-mail address used for registration. |