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  1. Go to the Logic tab of the Incident manager object settings panel.
  2. In the Editing logic list of logics (1), select the logic that was specified for the object events at the stage of configuring the event filter (see Selecting events to display in the Incident manager).
  3. Add the required number of elements to the logic (2). To add a row to the table, select the last row and press the ↓ key on the keyboard. To delete rows from the table, use the Ctrl + Del key combination.
  4. In the Element ID column, enter the name of each element.
  5. By default, when processing an event, you can move on to processing other events from any element of logic. If necessary, in the Multitasking column, you can prohibit the ability to switch to processing another event if the operator is on the selected element:

    1. Select Deny, so that when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event.

    2. Select Allow so that when this element appears, the operator can proceed to processing another event.

    3. Leave blank to apply the multitasking setting of the previous logic element to the selected item.

  6. Select the element that will be displayed first for the operator when processing the event. To do this:

    1. Select an element in the table.
    2. Click the Edit button (3).
    3. Set the Starting element checkbox.
    4. Click OK.
      As a result, a check mark will be displayed next to the selected element in the Starting column of the element table.
  7. Configure each element of logic and their correspondence (see Configuring the elements).
  8. Click Apply (4).