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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager parameters is given in the corresponding tables.

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General object settings and the Main tab

№

Parameter

Parameter value setting method

Parameter description

Representation

Default value

Range of values

1

Identification number

*

 field

Automatically

Displays the identification number of the Incident manager interface object in the system

Positive integers

-

Depends on the number of Incident manager objects in the system

2

Name

* field

 field

Type-in the value in the field

Sets the name of the Incident manager object in the system

Latin, Cyrillic and service characters 

Incident manager

A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

Number of characters - from 1 to 60

3

Disable checkbox

Set the checkbox

Sets the state (enabled or disabled) of the Incident manager object in the system

Boolean type

No

Yes - the Incident manager object is disabled and not used

No - the Incident manager object is enabled and in use

4

Display drop-down list

Select from the list

Sets the parent Display object for this Incident manager object

Names of Display objects created in the system

Name of parent Display object

Depends on the number of Display objects in the system

5


X field

Type-in the value in the field


Sets the coordinate of the upper left corner of the Incident manager interface window along the horizontal X axis

% relative to screen width

-

From 0 to M*100, where M is the number of installed monitors

Y field

Type-in the value in the field


Sets the coordinate of the upper left corner of the Incident manager interface window along the vertical Y axis

% relative to screen height

-

From 0 to M*100, where M is the number of installed monitors

6

W field

Type-in the value in the field

Sets the width of the Incident manager interface window

% relative to screen width

-

From 0 to M*100, where M is the number of installed monitors

H field

Type-in the value in the field

Sets the height of the Incident manager interface window

% relative to screen height

-

From 0 to M*100, where M is the number of installed monitors

7

Allow moving checkbox

Set the checkbox

Allows to manually change the position of the Incident manager window

Boolean type

No

Yes - allow to manually move the Incident manager window

No - prohibit to manually move the Incident manager window

8Х buttonClick the button

Opens a test window for specifying the position of the Incident manager interface window

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9Monitor drop-down list

Select from the list

Defines the number of the monitor in the system for which the coordinates are being setMonitor numbers in the operating system1From 1 to 16
Filters

11

Number drop-down list

Select from the list

Sets the number of the object by which the events should be displayed in the Incident manager window

Positive integers

-

Depends on the number of objects of the specified type created in the system

12

Name drop-down list

Automatically

Sets the name of the object by which the events in the Incident manager window should be displayed

Names of objects created in the system

-

Depends on objects created in the system.

13

Event type drop-down list

Select from the list

Sets the events displayed in the Incident manager interface window

Events available to the selected object

-

Depends on the object type

14Logic fieldType-in the value in the fieldSpecifies the logic that will be used to handle the events of the corresponding objectLogic name-

A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

Number of characters - from 1 to 255

15Priority drop-down listSelect from the listPriority level for events of the corresponding objectPriority level-Depends on the priority templates created on the Main tab16Timer(sec) fieldType-in the value in the fieldSpecifies the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time(sec) column until it reaches zero.Time in seconds->=0Without groups

17

Interfaces for escalations list

Main tab
10

Type drop-down list

Select from the list

Sets the type of objects for which the events should be displayed in the Incident manager window

Available object types

-

Depends on objects created in the system.

Only those object types are available for selection for which the value "INFORMATION" or "ALARM" is selected on the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab).

Incident servers window
Set the checkbox

Specifies the

Incident manager objects to which the operator can escalate events

List of Incident manager objects available in the system

-

Depends on the number of Incident manager objects created in the system

Logic tab
Image Removed

№

ParameterParameter value setting methodParameter descriptionRepresentationDefault valueRange of values1Create copy buttonClick the buttonIf you select a logic in the list of logics and click on the button to create a copy, a copy of the selected logic will be created. It will appear in the list of logics---2+ buttonClick the buttonCreating new logic---3

- button

Click the buttonRemoving the logic selected in the logic list---

4

List of logics

Select from the list

Selecting logic which elements are displayed in the list on the rightList of created logics-Depends on the number of created logics

5

Starting checkboxSet the checkbox

The element that will be displayed first for the operator when processing the event.

To select the starting element:

  • Select an element in the table.
  • Click the Edit button.
  • In the Starting element drop-down list, select Yes.
    • Click OK.

    Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface

    		Boolean typeNo

    Yes -

    the element is the starting element in the logic.

    use the selected objects

    No -

    the element is not a starting element in logic.

    Only one element in the logic can be the starting one.

    6

    Element ID fieldType-in the value in the fieldElement nameLatin, Cyrillic and service characters -From 0 to 255 characters

    7

    Element type field

    Select from the list

    Element type (see Configuring the elements)Available element types-

    Image

    Button

    Comboboxes

    Comment

    Radio buttons

    Checkboxes

    8Multitasking fieldSelect from the listBy default, when processing an event, you can move on to processing other events from any element of logic. Using the Multitasking setting, you can allow or deny the ability to switch to processing another event if the operator is on the selected elementAvailable multitasking values-

    Deny: when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event.

    Allow: when this element appears, the operator can proceed to processing another event.

    Blank field: the multitasking setting of the previous logic element is applied to the selected item.

    9

    Edit buttonClick the button

    Opens a window for editing the selected element (see Configuring the elements)

    ---

    Main tab

    Image Removed

    №

    ParameterParameter value setting methodParameter descriptionRepresentationDefault valueRange of values1Data server fieldType-in the value in the field

    Address of the server to which the data about the operator's actions in the Incident manager should be sent.

    Attention! This feature is not available in the current Intellect version.

    -http://localhost:5000/-2

    do not use the non-selected objects

    11
    "In work" hotkey fieldType-in the value in the field

    A hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard.

    		Keyboard keys-

    All possible keyboard keys and key combinations using Ctrl, Shift and Alt.

    3
    12Map drop-down list

    Select from the list

    		The Map object, which will be linked with the Incident manager. The operator can make the object with the event be highlighted on the map.

    List of Map objects available in the system

    		-

    Depends on the number of Map objects created in the system

    4
    13Video drop-down list

    Select from the list

    		Video display mode for archive and live videoAvailable display methodsActiveX

    ActiveX - archive will open in a separate window.

    Monitor - archive will open on the selected Surveillance Monitor.

    5Priority levelType-in the value in the fieldPriority levelPriority number-Numeric value, positive integer6
    14Maximum number of online events 
    Value 7Number of columns fieldType-in the value in the field

    Sets the number of columns when displaying the event processing logic in the Incident manager interface

    Positive integers40-1008Column width fieldsType-in the value in the field

    The width of the columns in the event handling interface in pixels or as a percentage of the entire width of the Incident manager interface.

    Pixels or fractions150 pixelsPercentage values ​​should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels.
    fieldType-in the value in the field

    Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed.

    Priority description-

    A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

    Number of characters - from 1 to 255

    set the maximum number of events that can be simultaneously displayed in the interface. The default is 10 (minimum value), the maximum value is 5000


    Group by tab


    №

    		ParameterParameter value setting methodParameter descriptionRepresentationDefault valueRange of values
    1Group by drop-down listSelect from the list

    Sets the way of grouping events in the Incident manager

    		Available grouping methodsOperator

    Operator — the operator can choose the grouping method in the Incident manager interface.

    Disabled — the event grouping is disabled.

    Region — the events are grouped by region.

    Event — the events are grouped by event type.

    Object — the events are grouped by object.

    2Process whole group checkboxSet the checkbox

    Sets two options:

    1. Blocking of group events for processing by other operators in case one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator.

    2. When one event of the selected group is escalated, all events of this group will be escalated too.
    		Boolean typeNo

    Yes - events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated.

    No - events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated.

    3Close whole group checkboxSet the checkbox

    Sets the ability to close the entire group of events when processing one event from the group

    		Boolean typeNo

    Yes - closing the event group is enabled

    No - closing the event group is disabled

    		4Grouping in list drop-down listSelect from the listSpecifies the option for grouping events in the event listAvailable grouping methodsno grouping

    no grouping - all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed.

    by event - the events will be grouped by object type / object ID / event type / logic ID.

    54Show only first event in the group. Close others without processing checkboxSet the checkbox

    Sets the event display options within a group

    		Boolean typeNo

    Yes - only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

    No - all events of the group are displayed

    ...