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Documentation for Intellect 4.11.0-4.11.3. Documentation for other versions of Intellect is available too.
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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager parameters is given in the corresponding tables.
General object settings and the Main tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
1 | Identification number field | Automatically | Displays the identification number of the Incident manager interface object in the system | Positive integers | - | Depends on the number of Incident manager objects in the system |
2 | Name field | Type-in the value in the field | Sets the name of the Incident manager object in the system | Latin, Cyrillic and service characters | Incident manager | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 60 |
3 | Disable checkbox | Set the checkbox | Sets the state (enabled or disabled) of the Incident manager object in the system | Boolean type | No | Yes - the Incident manager object is disabled and not used No - the Incident manager object is enabled and in use |
4 | Display drop-down list | Select from the list | Sets the parent Display object for this Incident manager object | Names of Display objects created in the system | Name of parent Display object | Depends on the number of Display objects in the system |
5 | X field | Type-in the value in the field | Sets the coordinate of the upper left corner of the Incident manager interface window along the horizontal X axis | % relative to screen width | - | From 0 to M*100, where M is the number of installed monitors |
Y field | Type-in the value in the field | Sets the coordinate of the upper left corner of the Incident manager interface window along the vertical Y axis | % relative to screen height | - | From 0 to M*100, where M is the number of installed monitors | |
6 | W field | Type-in the value in the field | Sets the width of the Incident manager interface window | % relative to screen width | - | From 0 to M*100, where M is the number of installed monitors |
H field | Type-in the value in the field | Sets the height of the Incident manager interface window | % relative to screen height | - | From 0 to M*100, where M is the number of installed monitors | |
7 | Allow moving checkbox | Set the checkbox | Allows to manually change the position of the Incident manager window | Boolean type | No | Yes - allow to manually move the Incident manager window No - prohibit to manually move the Incident manager window |
| 8 | Х button | Click the button | Opens a test window for specifying the position of the Incident manager interface window | - | - | - |
| 9 | Monitor drop-down list | Select from the list | Defines the number of the monitor in the system for which the coordinates are being set | Monitor numbers in the operating system | 1 | From 1 to 16 |
| Main tab | ||||||
| 10 | Incident servers window | Set the checkbox | Specifies the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface | Boolean type | No | Yes - use the selected objects No - do not use the non-selected objects |
| 11 | "In work" hotkey field | Type-in the value in the field | A hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard. | Keyboard keys | - | All possible keyboard keys and key combinations using Ctrl, Shift and Alt. |
| 12 | Map drop-down list | Select from the list | The Map object, which will be linked with the Incident manager. The operator can make the object with the event be highlighted on the map. | List of Map objects available in the system | - | Depends on the number of Map objects created in the system |
| 13 | Video drop-down list | Select from the list | Video display mode for archive and live video | Available display methods | ActiveX | ActiveX - archive will open in a separate window. Monitor - archive will open on the selected Surveillance Monitor. |
| 14 | Maximum number of online events field | Type-in the value in the field | set the maximum number of events that can be simultaneously displayed in the interface. The default is 10 (minimum value), the maximum value is 5000 | |||
Group by tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
|---|---|---|---|---|---|---|
| 1 | Group by drop-down list | Select from the list | Sets the way of grouping events in the Incident manager | Available grouping methods | Operator | Operator — the operator can choose the grouping method in the Incident manager interface. Disabled — the event grouping is disabled. Region — the events are grouped by region. Event — the events are grouped by event type. Object — the events are grouped by object. |
| 2 | Process whole group checkbox | Set the checkbox | Sets two options:
| Boolean type | No | Yes - events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated. No - events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated. |
| 3 | Grouping in list drop-down list | Select from the list | Specifies the option for grouping events in the event list | Available grouping methods | no grouping | no grouping - all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed. by event - the events will be grouped by object type / object ID / event type / logic ID. |
| 4 | Show only first event in the group. Close others without processing checkbox | Set the checkbox | Sets the event display options within a group | Boolean type | No | Yes - only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed No - all events of the group are displayed |
Rights tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
1 | Number drop-down list | Select from the list | User number for whom the rights are to be set | Positive integers | - | Depends on the number of users registered in the system |
2 | Name drop-down list | Select from the list | User name (usually first or last name) for whom the rights are to be set. Filled in automatically when choosing a user number | Names of registered users | - | Depends on users registered in the system |
3 | Close checkbox | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | No | Yes - the user can close the event without processing No - the user cannot close the event without processing |
4 | Escalate checkbox | Set the checkbox | Sets the right for the corresponding user to escalate the event | Boolean type | No | Yes - user can escalate the event No - the user cannot escalate the event |
| 5 | Suspend checkbox | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | No | Yes - the user can suspend the event processing No - the user cannot suspend the event processing |
| 6 | Track handling checkbox | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | No | Yes - the user sees the event handling steps taken by other users No - the user does not see the event handling steps taken by other users |
| 7 | Display escalated checkbox | Set the checkbox | If the right is given, then the corresponding user who escalated the event will see it in the list of events | Boolean type | No | Yes - the event escalated by the user remains in the list of user events No - the event escalated by the user disappears from the list of user events |
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