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  1. Sign in to JIRA.
  2. Select a suitable topic from the list below the search bar. If there is no matching topic, click Create a request if the topic is not in the list.

  3. Fill out the form (all fields are required except those marked as "optional"):
    • Summary – shortly describe you question.
    • Country – select the country you are in.
    • Phone number – enter your contact phone number.
    • Product – select the software you are using.
    • Description – describe your question in detail.
    • Attachment – click the Browse button, select a screenshot or other file you want to attach (up to 3 files, maximum file size 150 MB).
    • Colleagues – if necessary, add people who have an account at https://support.axxonsoft.com to the request.
  4. Click Create.

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