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If you install INTELLECT™ software Intellect on a computer where an earlier version is used, then the installation will be in the updating mode.

Infonote
titleNote.Attention!

Important to know before updating Intellect:

  1. Before updating, we recommend you to back up all databases that you use—see Creating the database backup copy. Also, copy and save the intellect.sec license file (located in the root of the Intellect installation directory, by default: C:\Program Files/Intellect).
  2. Intellect can be updated if there is a difference in the third digit of the version number and the first two digits are the same. If the first and/or second digits are different, you must reinstall Intellect instead of updating, i.e. uninstall the previous version and install the new one.
    Examples:
    1. you can update from version 4.11.1 to version 4.11.3;
    2. you cannot update from version 4.10.1 to 4.11.2, you need to reinstall.
  3. Before starting the update, Intellect must be uploaded, if it is running.
  4. You must run the update as Windows Administrator.
  5. When you update Intellect on the Server or Remote Administrator’s workstation, you should also update Intellect on Remote Client. The compatible versions of Intellect should

Update the Intellect software on Remote Clients while its updating on the Server or on Remote Admin Workstation.

The compatible versions of the Intellect software should
  1. be installed on Remote Clients and on the Server/Remote
Admin Workstation
  1. Administrator’s workstation, i.e. the first two digits of the version number should be the same (e.g. versions 4.
8
  1. 10.
2
  1. 4 and 4.
9.2 are not
  1. 11.0 aren't compatible, but versions 4.
9
  1. 10.3 and 4.
9
  1. 10.
7
  1. 4 are compatible).
  2. Starting with version 4.10.2,Intellect isn't compatible with the earlier versions in the distributed configuration.

To update

...

Intellect, do the following:

  1. Insert INTELLECT installation disk in the CD-ROM drive, its contents will be displayed in a dialog boxUnpack the installation kit as described in Getting ready for Intellect installation. The destination folder will show the contents of the kit.
  2. Run the setup.exe file to start the INTELLECT™ software Intellect installation procedure.
    As a result the dialog box of choosing language is , a window for choosing the Installation wizard language will be displayed.
  3. Choose the language of INTELLECT™ software installation the Installation wizard and click the Install button.
     
    As a result, the Type of installation dialog box is window will be displayed.
  4. Choose the type of installation needed.

  5. To log all installation events, set the Enable full installation log checkbox.

    Info
    titleNote.
    While installing and uninstalling, the software events are logged to Intellect.log and Intellect uninstall.log correspondingly. To collect log - files, use the “SupportSupport.exe” exe tool is to be used (seeThe utility for collecting configuration data on servers and RWS for the Technical Support section).


  6. Click the Next button.
    The Selecting components for installation dialog box is window will be displayed.

  7. Set the checkboxes next to the components that are you want to be installedinstall.

    Info
    titleNote.

    It is recommended to install all suggested components

      All offered components are recommended to be installed

    .


  8. Click the Install button.
    The selected prerequisites and drivers will be installed. 

    Note
    titleAttention!

    If Intellect is updated to a version whose second number is larger than that of the currently installed version (for example, from version 4.8.8 to 4.9.0), compatibility is lost with industry-specific vertical solutions built for old versions. This is why, during During the installation process, you are asked will be prompted to remove industry-specific the installed vertical solutions.:

    To remove industry-specific vertical solutions that are installed on the computer, select Yes. Otherwise, problems can occur when starting Intellect after update.

    ACFA Intellect modules are not removed such way. It is required to remove these modules manually before updating to avoid problems at start.

    Two options are possible:

    1. If you click the Yes button, the vertical solutions will be removed during the update process. In this case, you will need to reinstall them after the update. Installation manuals are available in the documentation for each solution, links are on the main documentation page for Intellect 4.11.0-4.11.3. You should also consider version compatibility: General information about product releases and version compatibility.

    2. If you click the No button, the vertical solutions won't be removed and will be compatible with the new version of Intellect after the update.

    When prerequisites and drivers are installed, the dialog box window of INTELLECT Intellect update is will be displayed.

  9. Click the Next button.
    The dialog box of window for selecting the type of update is will be displayed.

  10. Select one of the offered suggested types of update.   The types of update are described in the table below.

    The types of update

    Description

    Save system settings

    Use of settings chosen for installation of an earlier version

    Configure system settings

     Switch to step-by-step system configuration. Step-by-step configuration is described

    in “Installation of INTELLECT™ software as a Server” section.

    in Installation of Intellect as a Server/Remote Administrator's workstation


  11. Click the Next button.
    When the system is configured, installation of INTELLECT™ software Intellect starts.
    The Software Installation dialog box is displayed.
    Image Removed

    Info
    titleNote.

    When updating Intellect on Windows OS 7 SP1 without Internet connection, an error may occur during the installation of the drivers for the FX4 cardError of driver installation for the FX4 card can occur while the Intellect software update on the Windows 7 SP1 operating system without Internet connection. To eliminate this error, install the following missing Windows updates:

    https://support.microsoft.com/en-us/kb/3004394

    https://technet.microsoft.com/en-us/library/security/3033929

    To continue installation, click the Continue Anyway button


  12. As a result, the Update Complete dialog box is window will be displayed.

  13. Click the Finish button.

    Info
    titleNote.
    Then the Axxon Driver Pack DriversPack will be installed if you selected this component.

    The Installation complete dialog box is window will be displayed. It contains the information about INTELLECT the Intellect components mode (installed or not).

  14. Click the Finish button.

The dialog box offering A window prompting to restart the computer is will be displayed.

To correctly finish the installation of Intellect, you must restart the computer. If you don’t choose to restart now, you will have to do it yourself after the installation.

Intellect is now updated.

It is recommended to select the option of closing the program with computer restart.
Info
titleNote.

...

If you try to update Intellect to an older version, the updating process will go as described above, but the version will remain the same and there will be no changes in the software.


Tip

Updating Intellect installed as a Service

Remote update of Intellect

The Automatic Update Service