Submit a request as follows:
- Sign in Loginto JIRA
- Click Create Issue
- .
- Select a suitable topic from the list below the search bar. If there is no matching topic, click Create a request if the topic is not in the list.
- Fill in marked with * – are obligatory)
- Summary – shortly describe you question.
- Phone number
- Country – select the country you are in.
- Phone number – enter your contact phone number.
- Product – select the software Product - select the product you are using.
- Description – type more detailed descriptiondescribe your question in detail.
- Attachment – click the Browse button, select a Attachment – clicking Browse button, select information package (support_<date>.7z archive), screenshot or other file you want to attach (max 150MB per file).
- Click Create
- You're done.
- up to 3 files, maximum file size 150 MB).
- Colleagues – if necessary, add people who have an account at https://support.axxonsoft.com to the request.
- Click Create.
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Any notification regarding created request will be sent to e-mail the email address used for registration. |
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