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Submit a request as follows:

  1. Sign in Loginto JIRA
  2. Click Create Issue
  3. .
  4. Select a suitable topic from the list below the search bar. If there is no matching topic, click Create a request if the topic is not in the list.
    Image Added
  5. Fill out Fill in the form (all fields marked with * – are obligatoryare required except those marked as "optional"):)
    • Summary – shortly describe you question.
    • Phone number 
    • Country – select the country you are in.
    • Phone number – enter your contact phone number.
    • Product – select the software Product - select the product you are using.
    • Description type more detailed descriptiondescribe your question in detail.
    • Attachment – click the Browse button, select a Attachment – clicking Browse button, select information package (support_<date>.7z archive), screenshot or other file you want to attach (max 150MB per file).
  6. Click Create
  • You're done.
    • up to 3 files, maximum file size 150 MB).
    • Colleagues – if necessary, add people who have an account at https://support.axxonsoft.com to the request.
  1. Click Create.
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Info
titleNote

Any notification regarding created request will be sent to e-mail the email address used for registration.

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