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  1. Login to JIRA
  2. Click Create Issue
  3. Fill in the form (fields marked with * – are obligatory)
    • Summary – shortly describe you question
    • Phone number 
    • Product - select the product you are using
    • Description – type more detailed description
    • Attachment – clicking Browse button, select information package (support_<date>.7z archive), screenshot or other file you want to attach (max 150MB per file).
  4. Click Create
  • You're done.

Any notification regarding created request will be sent to e-mail address used for registration.

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