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The Sweethearting report is generated created automatically based on the data from the Sweetherting the Sweethearting at checkout detectionmodule , which that is a part of the the DetectorPack PSIM (see Configuring the «Sweethearting detection» module for detailsSweethearting at checkout detection module). You must also create and configure the POS terminal and Shop objects in POS PSIM (see The POS terminal object setup). |
The Sweethearting detailed report enables real-time monitoring of goods scanning events monitor allows you to view the scanning of goods by cashiers in order real time to prevent intentional theft by carrying goods passing items past the barcode scanner (so-called sweethearting). Open the Sweethearting report (see Selecting a To view the monitor, you must select the Sweethearting report (see Select the type of general POS report). The interface of the Sweethearting monitor is shown in the picture figure below.
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Events appear in the The report only if there is no Add goods event at the same second as the event from the Sweetherting detection object of POS PSIM. | ||
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It is possible to enable sound notification about new events (see Setting up includes only those events from the Sweethearting at checkout detection object during which the Add goods event didn't occur(see Set up time periods for event generation and between check of receipts in the Sweethearting report). |
The goods scanning events are automatically loaded into the table (1)on the left, ranging from the newest to the oldest. Each of the events is provided with the The following summary information is provided for each event:
- Date -
- —the date and time at which the goods were recognized and identified at the cash register ;
- .
- POS terminal -
- —the POS -
- terminal on which the goods were recognized ;
- .
- Cashier -
- —the full name of the cashier, who was supposed to make a scan ;
- .
- Status -
- —the status of the event , which
- that is determined by the operator of the Web
- WEB Report System PSIM, working with the Sweethearting monitor.
...
Info title Note You can enable sound notifications about new events (see Disabling sound notification about new events in Sweethearting report).
To display the events for a specific day, do the following:
- From the drop-down list of the POS terminals, select the POS terminals (cash registers) for which it is necessary to display thefts. If the All value is selected, the events from all POS terminals (cash registers) will be displayed.
Use the Calendar tool to set the day for which it is necessary to build the report.
- Click the Apply filter button to display the events for the specified day.
In order to clear the event table, click the Clear events link in the upper-left part of the table (3).
In order to view the details of an event and a video image, select the event in the list by clicking on the corresponding row in the table. After that, the following elements will become available in the right part of the screen:
The video of the event with the indication of the time when the event was recorded and the possibility of viewing in the archive mode (4).
Info title Note Working with video the surveillance window in the archive mode is given in details detail in Intellect Axxon PSIM software package. Operator's guideGuide.
- The dropdown drop-down list for selecting the status of the event (5). By default, all events have the Event not processed (by default) status. Having examined the video, the operator of the Web WEB Report System PSIM, working with the the Sweethearting monitor, can manually assign the event one of the following statuses:
- Non-violation
- Possibly violation
- Minor violation detected
- Moderate violation detected
- Serious violation detected.
- The text field for operator comment (6). If necessary, the operator can leave his the comment to the event (no more than five lines).
- The field for program log output, unavailable for editing (7).
- The Save button to save the event changes (new status and comment) (8).
The Sweethearting report is unavailable for export and can only be viewed in the monitoring mode. It is possible to You can export the video image from the event processing window, as described in the Export and print out section.
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On By default, exporting the video is performed exported to the My documents\Export <C:\Users\<user name>\Documents\Export> folder. |
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