Documentation for WEB Report System PSIM 1.0.1.

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Attention!

The Sweethearting report is created automatically based on the data from the Sweethearting at checkout detection module that is a part of the DetectorPack PSIM (see Configuring the Sweethearting at checkout detection module). You must also create and configure the POS terminal and Shop objects in POS PSIM (see The POS terminal object setup).

The Sweethearting monitor allows you to view the scanning of goods by cashiers in real time to prevent intentional theft by passing items past the barcode scanner (sweethearting). To view the monitor, you must select the Sweethearting report (see Select the type of general POS report). The interface of the Sweethearting monitor is shown in the figure below. 

Attention!

The report includes only those events from the Sweethearting at checkout detection object during which the Add goods event didn't occur (see Set up time periods for event generation and between check of receipts in the Sweethearting report).

The events are automatically loaded into the table on the left, ranging from the newest to the oldest. The following summary information is provided for each event:

  • Date—the date and time at which the goods were recognized and identified at the cash register.
  • POS terminal—the POS terminal on which the goods were recognized.
  • Cashier—the full name of the cashier, who was supposed to make a scan.
  • Status—the status of the event that is determined by the operator of WEB Report System PSIM, working with the Sweethearting monitor.

    Note

    You can enable sound notifications about new events (see Disabling sound notification about new events in Sweethearting report).

To display the events for a specific day, do the following:

  1. From the drop-down list of the POS terminals, select the POS terminals (cash registers) for which it is necessary to display thefts. If the All value is selected, the events from all POS terminals (cash registers) will be displayed.

  2. Use the Calendar tool to set the day for which it is necessary to build the report. 

  3. Click the Apply filter button to display the events for the specified day.

In order to clear the event table, click the Clear events link in the upper-left part of the table.

In order to view the details of an event and a video image, select the event in the list by clicking on the corresponding row in the table. After that, the following elements will become available in the right part of the screen:

  1. The video of the event with the indication of the time when the event was recorded and the possibility of viewing in the archive mode.

    Note

    Working with the surveillance window in the archive mode is given in detail in Axxon PSIM software package. Operator's Guide.

  2. The drop-down list for selecting the status of the event. By default, all events have the Event not processed status. Having examined the video, the operator of WEB Report System PSIM, working with the Sweethearting monitor, can manually assign the event one of the following statuses:
    1. Non-violation
    2. Possibly violation
    3. Minor violation detected
    4. Moderate violation detected
    5. Serious violation detected.
  3. The text field for operator comment. If necessary, the operator can leave the comment to the event (no more than five lines).
  4. The field for program log output, unavailable for editing.
  5. The Save button to save the event changes (new status and comment)

The Sweethearting report is unavailable for export and can only be viewed in the monitoring mode. You can export the video image from the event processing window, as described in Export and print out.

Note

By default, video is exported to the <C:\Users\<user name>\Documents\Export> folder.