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We don't recommend you to delete or modify any Axxon One files without prior consulting with AxxonSoft technical specialists. |
When working with Axxon One, keep in mind the limitations that the developer has imposed on the system in order to ensure its operability.
No. | Limitation |
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1 | To work with Axxon One, the following requirements for OpenGL should must be met:
Extensions availability can be checked with the You can check the availability of extensions with the OpenGL Extension Viewer program (download). |
2 | You cannot start Axxon One Client cannot be started client if the scale of all items on the screen (DPI) is over 100%. You may have issues with Axxon One VMS if If the screen resolution is set lower than 1280*960 pixels, the correct operation of Axxon One isn't guaranteed |
3 | The Server server and the Client client versions must be of the same version. If not, the correct operation of of Axxon One VMS isn isn't guaranteed |
4 | For the correct operation of Axxon One VMS, the OS should must use the UTF-8 locale |
5 | Downgrade to a previous version of Axxon One is not allowed |
6 | In one LAN, two Serversservers with the same name are not allowed, even if they belong to different Axxon-domains. If the name of the client computer and the name of the server computer in the LAN are the same, the correct operation of Axxon One isn't guaranteed |
7 | Maximum video frame rate in the Client client is 50 FPS. When Axxon One is running in the safe mode, the frame rate decreases |
8 | To install Axxon One, you must log in to Windows as an administrator |
9 | For the correct installation of Axxon One, there should must be no spaces at the beginning of the name of the folder which that contains the installer |
10 | For the correct and full-feature operation of Axxon One, the system must not limit network activity between all Servers servers and Clientsclients. If during Axxon One installation, you specified certain ports were specified, the access to these ports via the TCP and UDP protocols should must be enabled. Otherwise, access to all ports should must be allowed in the system. For the Client client to operate correctly, disable unnecessary network interfaces on the Server. If you want the Server server to work with only one network interface, set its gateway and mask in the network settings utility (see Network settings utility) |
11 | To ensure proper functioning For the correct operration of Axxon One, it is imperative to employ distinct you must use different IP addresses for all network interfaces on the Server. Or utilize server, or use the interface mask to specify a designated set of addresses where the Server will operate (see Network settings utility). Failure to maintain unique If there are identical IP addresses among the Servers may result in complications pertaining to intercommunication among the Servers themselveson the servers, there can be problems in communication between the servers, as well as between the Client client and the Serverserver |
12 | Time must be synchronized among all computers in the system (configured by the user) |
13 | If you have edge embedded storage enabled in the system, synchronization between the Server server and the IP device is necessary (see The Embedded storage object). Lack of synchronization may lead to bad DB entries of events detected on the deviceIf there is no synchronization, events from the device can be incorrectly recorded to the database |
14 | Before installing installing Axxon One, make sure that your computer uses the latest version of the video card drivers on the computer are fully up to datedriver |
15 | NetBIOS name of a the computer must meet the following requirements:
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16 | The face detection tool requires detectors require a CPU supporting SSE4.2, FMA3, or AVX2.0 instruction sets |
17 | The Client cannot be started You cannot start the client on a remote desktop through the standard standard Remote Desktop Connection Windows utility |
18 | If a computer is connected to an Active Directory domain, one of the following conditions must be met to enable disk access:
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19 | Hibernation mode and sleep mode are not supported. Before you switch the computer to these modes, stop the Server server (see Shutting down a Server Stopping the server) |