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Error starting NGP Host Service
If port 20111 is busy during installation of Axxon One (for example, because of nethost.exe processes that have not been unloaded since removal of the previous version), an error message regarding the launch of NGP Host Service appears.
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After installation of the Postgres database, the Axxon One installer may quit prematurely. This situation may be associated with the inability of the installer to connect to the Postgres database , if the firewall is enabled. To prevent this, disable your firewall during installation.
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Disabling the firewall during installation can cause another problem (see Camera). |
Error when installing on Windows OS 11 with the enabled Smart App Control
An error can occur when you install and work with Smart App Control at the same time. To fix it, we recommend doing the following:
- Disable Smart App Control before the installation.
- Add AxxonOne.exe to the list of trusted applications in Smart App Control.
- Use grouppoliciesorenterprisesecurityconfigurations in the corporateenvironment to manage the Smart App Control settings.
Window 10 OS installation error
When you install Axxon One on Windows 10Windows 10.0.17763 and up, you may see the Create Recovery Archive error message.
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Installing the Axxon One Server on Windows with the language pack Norsk (bokmål) is not possible due to incompatibility with PostgreSQL.
You must install the Norsk Language Pack (nynorsk).
Usage of N or KN editions of Windows OS
Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
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