Page History

1

Identification number

Automatically

Displays the identification number of the Incident manager interface object in the system

Numbers, letters, periods, hyphen, dash and underscore

-

Depends on the number of the Incident manager objects in the system

2

Name

Enter the value

into the field

Sets the name of the Incident manager object in the system

Latin, Cyrillic and service characters 

Incident manager

A

line containing a sequence of any characters (letters,

digits, service characters except

> and < characters), case-insensitive.

Number of characters

—from 1 to 60

3

Disable

Set the checkbox

Sets the state (enabled or disabled) of the Incident manager object in the system

Boolean type

Clear

Set—the Incident manager object is disabled and

isn't used

Clear—the Incident manager object is enabled and

used

4

Display

Select the value from the list

Names of the Display objects created in the system

Name of the Display parent

object

Depends on the number of the Display objects in the system

5

X

Enter the value

into the field

Sets the X coordinate

in the horizontal axis for the upper left corner of the Incident manager interface window

%

of the screen width

-

From 0 to M*100, where M is the number of the installed monitors

Y

Enter the value

into the field

Sets the Y coordinate

in the vertical axis for the upper left corner of the Incident manager interface window

%

of the screen height

-

From 0 to M*100, where M is the number of the installed monitors

6

W

Enter the value

into the field

Sets the width of the Incident manager interface window

%

of the screen width

-

From 0 to M*100, where M is the number of the installed monitors

H

Enter the value

into the field

Sets the height of the Incident manager interface window

%

of the screen height

-

From 0 to M*100, where M is the number of the installed monitors

7

Allow moving

Set the checkbox

Allows

moving the Incident manager interface window manually

Boolean type

Clear

Set—allow moving

the Incident manager window

manually

Clear—disable moving the Incident manager interface window manually

Opens a test window

set the position of theIncident manager

window

Select the value from the list

Sets the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface

Set—use the selected

Incident server or Incident handler objects

Clear—do not use the

selected Incident server or Incident handler objects

Sets a hotkey, using which the operator can start processing the event.

To set the hotkey, place the mouse cursor in

the field and press the required key or key combination on the keyboard

All possible keyboard keys and key combinations using Ctrl, Shift and Alt

Select the value from the list

Sets the Map object, which will be linked with the Incident manager.

In the Incident manager, the operator can

highlight the object

on the map

from which the event was received

List of Map objects available in the system

Depends on the number of the Map objects created in the system

Select the value from the list

ActiveX

—archive will open in a separate window

Monitor

—archive will open on the selected

Video surveillance monitor

№

Sets the way method of grouping events in the Incident manager

operator's selection—the Operator — the operator can choose the grouping method in the Incident manager interface.

disabled—the Disabled — the event grouping is disabled.

region—the Region — the events are grouped by region.Event

event—the  — the events are grouped by event type.Object — the

object—the events are grouped by object.

Sets two options:

1. Blocking of group events for processing by other operators in case one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator.

2. When one event of the selected group is escalated, all events of this group will be escalated too.

Yes - events Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated.

No - events Clear—events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated.

no grouping - all —all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed.

by event - the —the events will be grouped by object type/object ID/event type/logic ID.

Sets the event display options within a group

Yes - only Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

No - all Clear—all events of the group are displayed

1

Number drop-down list

Select the value from the list

Depends on the number of the users registered in the system

2

Name drop-down list

Select the value from the list

User The name of the user (usually first or last name) for whom who the rights are to should be set. Filled in automatically when choosing selecting a user number

Names of the registered users

-

Depends on the users registered in the system

Set—the user can

take events into processing

Clear—the user cannot

take events into processing

4

Escalate checkboxClose

Set the checkbox

Sets the right for the corresponding user to escalate close the event without processing

Boolean typeNo

Yes - Set—the user can escalate the close an event without processingNo - the

Clear—the user cannot escalate the close an event without processing

Set—the user can suspend the event processing

Clear—the user cannot suspend the event processing

Yes - the Set—the user sees the event handling steps taken by other users

No - the Clear—the user does not see the event handling steps taken by other users

Set—the user can take into proccesing the event with any status

Clear—the user cannot take into proccesing the event with any status

8

Escalate

Set the checkbox

Sets the right for the corresponding user to escalate the events (give them to other users for processing)

Boolean type

Set—the user can escalate the event

Clear—the user cannot escalate the event

Set—the user can take into processing the escalated events

Clear—the user cannot take into processing the escalated

Yes - the event escalated by the user remains in the list of user events

No - the event escalated by the user disappears from the list of user events