Title: FAQ: Frequently Asked Questions  
Author: Evgeniya Kononova 17.06.2022
Last Changed by: Alena Kniazeva 04.06.2024
Tiny Link: (useful for email) https://docs.axxonsoft.com/confluence/x/kIEIDg
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Incoming Links
ACFA PSIM 1.7 (1)
    Page: The OnGuard integration module troubleshooting
Hierarchy
Parent Page
    Home page: Documentation
Children (29)
    Page: How to check whether my equipment is integrated and how to choose the way of connection?
    Page: What should I do if I'm getting the "Key file is not corresponding cards" error?
    Page: What should I do if I'm getting the "key file not found" error?
    Page: What should I do if I'm getting the "limit exceeded" error?
    Page: What should I do if I'm getting the "key file expired" error?
    Page: Where the license file (activation key) is located? How to find out the information on license contents?
    Page: What should I do if I’m getting errors "not authorized", "IDS_STRING_DISCONNECT" when connecting to Client?
    Page: Why aren't the interfaces displayed?
    Page: What should I do if I can’t get the video from analog video capture cards?
    Page: How to transfer DB configuration from one server to another?
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Recent Changes
Time Editor  
04.06.2024 12:17 Alena Kniazeva View Changes
12.05.2023 10:40 Yulia Morozova View Changes
12.05.2023 10:38 Yulia Morozova View Changes
27.04.2023 10:07 Yulia Morozova View Changes
17.01.2023 10:51 Yulia Morozova  
Outgoing Links
PSIM 1.0.0-1.0.1 (english) (28)     Page: Why do I need database synchronization on Servers and RAW in the distributed system and how to configure it?
    Page: How to check whether my equipment is integrated and how to choose the way of connection?
    Page: Where the license file (activation key) is located? How to find out the information on license contents?
    Page: Which settings should I adjust in OS for the correct operation of Remote Administrator's workstation, Server and Client?
    Page: Why is there no visual change in speed when the archive is played back faster?
    Page: How do I merge separate servers into a single configuration?
    Page: The Axxon PSIM database is in the Suspect mode. How do I recover it?
    Page: What should I do if I can’t get the video from analog video capture cards?
    Page: How to configure recording on a network drive?
    Page: How to choose GPU and other hardware?
    Page: What should I do if I'm getting the "Key file is not corresponding cards" error?
    Page: How to uninstall Axxon PSIM?
    Page: What should I do if I'm getting the "limit exceeded" error?
    Page: How to transfer DB configuration from one server to another?
    Page: What should I do if I’m having problems when connecting the IP device?
    Page: How to install Axxon PSIM?
    Page: Where can I find the list of TCP ports?
    Page: How to reduce the CPU load?
    Page: What should I do if I'm getting the "key file expired" error?
    Page: What should I do if I'm getting the "key file not found" error?
    Page: How do I fix the SQL error "failed to INSERT into dbo.PROTOCOL because PRIMARY filegroup is full"?
    Page: How to change the computer name in the system?
    Page: How to connect with Axxon PSIM from a mobile device?
    Page: How do I fix the "Transaction (Process ID 53) was deadlocked on lock resources with another process and has been chosen as the deadlock victim" error?
    Page: What should I do if I’m getting errors "not authorized", "IDS_STRING_DISCONNECT" when connecting to Client?
    Page: What should I do if the archive is unavailable or partially displayed?
    Page: Why aren't the interfaces displayed?
    Page: How to update Axxon PSIM and preserve the license and configuration?