Confirming alarms

You can use the buttons of alarm indicators both to get information and perform an action:

1. Information: in the event of an alarm, a button becomes red; when an operator confirms the alarm, it becomes pink, and after the alarm is over, the button gets back to the inactive state.
2. Action: By clicking a button, the operator gets details for the device or event.

For example, if a camera is broken, the indicator button for the Cameras alarm group becomes red (Fig. 2.5—1).
Fig. 2.5—1 Alarm indication for Cameras group
To get the details about an alarm, click the alarm's icon. The Alarm reaction window opens (Fig. 2.5—2).
Fig. 2.5—2 Alarm reaction window
The title of the window contains the selected object's name and ID.
In the Alarm date field, the time when Server of Control had loaded the alarm from Agent of Control to the database. This is not the time when the alarm appeared on the Agent of Control. For more information on data transmission see section Appendix 1. Data update periods summary.
The Alarm type field contains the name of the alarm, and the Device field gives details on the device or event.
If you check the Confirm box in the Alarm reaction window, the icon's background in the Control Panel changes from red to orange (Fig. 2.5—3) and the Processing date column is automatically filled.
Fig. 2.5—3 Confirmed alarm
Note that the Processing date column will contain not the current computer time, but the current display time (see Section Current display time) stored in the database. This ensures that the operator cannot roll back the system time to confirm the alarm with a different time.
If when configuring the Monitoring interface object, you check the Non-empty Comments check box, alarms are not closed until an operator comments on them or his/her actions. Any alarm is closed automatically after its cause is resolved (for example, the connection was broken and then restored).
If you have many alarms at the same time, not more than 1000 alarm events are shown in the Alarm reaction window. To view other events, use the navigation buttons in the lower-right corner (Fig. 2.5—4).
Fig. 2.5—4 Navigation buttons