Documentation for Intellect 4.11.0-4.11.3. Documentation for other versions of Intellect is available too.

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The interface windows aren't displayed on the Server or the Remote Client in the following cases:

  1. The corresponding Screen object isn't assigned to the required computer.

    The full article: Assigning the displays to the operator workstations

  2. The corresponding Screen object or interface object is prohibited by the rights of the current user.

    The full article: Limiting access to the system objects administration, control and viewing functions

  3. The ports are closed for the required interface objects.

    The full article: The list of TCP ports used in INTELLECT

  4. The wrong Screen object was selected for display. Click the Interfaces button on the Main control panel and select the correct Screen.

    The full article: Main control panel

Windows 10/11 update can also be the reason why interface objects aren’t displayed. For example, if KB5020695, KB5019961, KB5020617 updates were installed, Windows may stop initializing the previously configured printers. Since the printers are used by some interface objects, the display problems occur. To fix this, you need to reconfigure the connection to the printers in Windows and restart Intellect.

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