Incident manager

Purpose

The Incident manager is used for processing events and generating reports (see Events control and processing using the Incident manager).

Functions

The Incident manager provides the following features:

1. Event handling according to a pre-configured script.
2. Automatic execution of macros that are triggered by certain operator actions.
3. Generation of a report on the event and operator actions.

Interface description

The Incident manager interface is shown in the figure:

The Incident manager interface consists of three parts:

1. Events grouping panel (1). The events can be grouped by:
   1. object.
   2. event type.
   3. region.
   4. no grouping — all events are displayed.
2. Table with a list of events (2). The following information is displayed for each event:
   1. Indicator of the presence of the camera associated with the event.
   2. Incident handler.
   3. Event status.
   4. Object type.
   5. Object ID.
   6. Object name.
   7. Action — description of the event.
   8. Time the event occurred.
   9. Priority.
   10. Time (sec) — the number of seconds since the event occurred.
   11. Last comment entered while processing the event.
   12. All comments entered while processing the event.
3. Event handling interface (3). The event handling logic is configured based on the requirements of the configured security system (see Creating and configuring the logic of event handling in the Incident manager).

To go to the report at any time, click the Interim report button (4) on the top panel.

The report is built on the basis of the operator's actions during event processing. The report will be opened automatically after completing the entire chain of actions, if it is specified in the Incident manager settings.