Making calls using SIP Panel

The calls are made on the Call tab of the SIP Panel.

To make a call from the panel, select a number in the address book or dial the number manually, and then click one of the following buttons:

•  — to start a call with video and audio. If the operator's camera, microphone and speaker were selected at the stage of system configuration, and the SIP-device supports the corresponding function, then video and audio from the camera, as well as audio from the operator's microphone, will be transmitted to the device.
• — to start only an audio call.

In both cases, both video and audio are transmitted from the SIP-device, but in the second case, the video stream from the operator’s camera is not transmitted to the device.

If the option to call unknown subscribers is enabled, then when you call an unknown number, it will be displayed as "Unknown number + #number".

If an unknown number exists, the call will be successful, if not, the call will be ended.

During the call, the SIP Panel window will be displayed on top of all windows and will look like this:

The information field at the top of the window displays the number and duration of the call.

The buttons at the bottom of the panel provide the call control:

 — Enable/disable the operator's camera.

 — Enable/disable the operator’s microphone.

 — Enable/disable the operator’s speaker.

 — Hold the call. A window will open with a list of all incoming calls that can be accepted/resumed using the buttons  (with the video from the operator) and  (without the video from the operator):

Calls in the list are sorted by the SIP-operator and SIP-device priority specified during the system setup. If several operators and devices have the same priority, the calls from them are sorted by the call receiving time. By default, new calls are added to the top of the list, however, the sorting order can be changed during the system setup so that new calls are added to the end (see Advanced settings of the SIP-panel interface object).

A call list window is displayed on top of all windows when making a call and holding a call.

 — Display/hide the tone dialing panel. This panel allows the use of commands added while configuring the SIP-device (see Configuring SIP-devices of the Intellect's SIP server).

 — End the call.