Documentation for Axxon One 2.0. Documentation for other versions of Axxon One is available too.

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To view the system status data, you need to:

  1. Go to the web interface of the self-diagnostics service: http://127.0.0.1:20040/.
  2. Select the required metric in the list (1) or enter the query in the Expression field.

    Metric

    Description

    ALERTS_FOR_STATE

    Troubleshooting by self-diagnostics service.

    Example
    ALERTS_FOR_STATE{alertname="ipint_is_not_activated",ep_name="hosts/Server1/DeviceIpint.99",instance="127.0.0.1:20108",job="ngp_export",ngp_alert="true"}

    Possible values of the alert name parameter:

    • low_os_memory − out of RAM;
    • ipint_is_not_activated − camera is connected but does not send data;
    • no_samples_in_detector − no events from a detection tool;
    • restart_services_when_archive_source_not_activated − the archive is not working;
    • restart_services_when_no_samples_in_archive − recording to archive with 0 FPS;
    • restart_services_when_no_ping_from_detector_to_archive − no footage is recorded on detection;
    • logs_disk_space_is_low/db_disk_space_is_low − out of system disk space.

    ngp_archive_channel_fps

    The frame rate of all video cameras recording to archive.

    ngp_cpu_total_usage

    The percentage of CPU load on a Server.

    ngp_fps

    The frame rate of all Server video cameras, all detection tools and their decoders.

    The request allows for:

    1. Using multiple metrics.

    2. Using expressions to find issues. For example, a query like ngp_fps <17 will return all metrics where fps was less than 17. The full list of logical and arithmetic operators is listed in the official Prometheus documentation.  

    3. Filtering by any of the parameters. For example, a query like ngp_fps{ep_name=~"hosts/V-BELYAKOV/DeviceIpint.2/SourceEndpoint.video:0:0"} will return fps values only for the specified source.

  3. Click Execute (2).
    The Console tab will issue all possible values of all items at the time the request is completed.

  4. When you set a date and time in your calendar, the data will be updated.

  5. To build a graph, go to the Graph tab.

    In field (1), set the time slot of the graph, in field (2) set its end point, in filed (3) set the interval between data points. To fill the chart, select the stacked (4) checkbox.

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