Limitations of the Axxon One Software Package

To work with Axxon One software the following requirements for OpenGL are to be fulfilled:

1. Version 2.0 and higher;
2. Availability the ARB_vertex_program, GL_EXT_blend_func_separate, GL_ARB_framebuffer_object extensions.

Extensions availability can be checked using the OpenGL Extension Viewer program (download).
This program also contains a large database of data on OpenGL support in video cards of various vendors.

Axxon One Client cannot be started if the scale of all items on the screen (DPI) is over 100%.

You may have issues with Axxon One VMS if the screen resolution is set lower than 1280*960 pixels. 

The Server and Client must be of the same version. If not, Axxon One VMS may have issues.

For correct operation of Axxon One VMS, the OS should use the UTF-8 locale.

To install Axxon One, you must log in to Windows as an administrator.

For proper installation of Axxon One, there should be no spaces at the beginning of the name of the folder which contains the installer.

For correct and full-feature operation of Axxon One software, the system must not limit network activity between all Servers and Clients.

 TCP and UDP access to these ports should be enabled. Otherwise, access to all ports should be allowed in the system.

Time must be synchronized among all computers in the system (to be configured by the user).

If you have edge storage enabled in the system, synchronization between the server and the IP device is necessary (see The Embedded storage object).

Lack of synchronization may lead to bad DB entries of events detected on the edge device.

Before installing Axxon One, make sure the video card drivers on the computer are fully up to date.

NetBIOS name of a PC must match the following requirements:

• contains only Latin, numerical and "-" characters;
• does not exceed 15 characters in length.

The Client cannot be started on a remote desktop through the Remote Desktop Connection utility built into Windows.

If a computer is linked to an Active Directory domain, one of the following conditions must be met to enable disk access:

1. Access control lists must contain only local or built-in groups and users.
2. Create an AxxonFileBrowser user in the domain and add it to the Users group (see Installation step 17).
   This behavior is typical only of file systems that have access permissions (for example, NTFS).