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Documentation for Intellect 4.11.0-4.11.3. Documentation for other versions of Intellect is available too.
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The settings panel for the Incident handler object is shown in the figures. The description of the Incident handler parameters is given in the corresponding tables.
General object settings and the Filters tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
1 | Identification number field | Automatically | Displays the identification number of the Incident handler interface object in the system | Positive integers | - | Depends on the number of Incident handler objects in the system |
2 | Name field | Enter the value in the field | Sets the name of the Incident handler object in the system | Latin, Cyrillic and service characters | Incident handler | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 60 |
3 | Disable checkbox | Set the checkbox | Sets the state (enabled or disabled) of the Incident handler object in the system | Boolean type | No | Yes - the Incident handler object is disabled and not used No - the Incident handler object is enabled and in use |
4 | Incident server drop-down list | Select from the list | Specifies the parent Incident server object for this Incident handler object | Names of Incident server objects registered in the system | Name of the parent Incident server object | Depends on the number of Incident server objects in the system |
Filters tab | ||||||
5 | Type drop-down list | Select from the list | Sets the type of objects for which the events should be displayed in the Incident manager window | Available object types | - | Depends on objects created in the system. Only those object types are available for selection for which the value "INFORMATION" or "ALARM" is selected on the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab) |
6 | Number drop-down list | Select from the list | Sets the number of the object by which the events should be displayed in the Incident manager window | Positive integers | - | Depends on the number of objects of the specified type created in the system |
7 | Name drop-down list | Automatically | Sets the name of the object by which the events in the Incident manager window should be displayed | Names of objects created in the system | - | Depends on objects created in the system |
8 | Event type drop-down list | Select from the list | Sets the events displayed in the Incident manager interface window | Events available to the selected object | - | Depends on the object type |
9 | Logic field | Enter the value in the field | Specifies the logic that will be used to handle the events of the corresponding object. The logic has to be specified. Otherwise, the selected events will not be displayed | Logic name | - | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 255 |
10 | Priority drop-down list | Select from the list | Priority level for events of the corresponding object | Priority level | - | Depends on the priority templates created on the Main tab |
11 | Timer(sec) field | Enter the value in the field | Specifies the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time(sec) column until it reaches zero | Time in seconds | - | >=0 |
12 | Autoescalation(s) field | Enter the value in the field | Sets the time in seconds from the moment the event occurs, after which the event will be automatically escalated. Autoescalation is performed within one Incident manager and works if the operator has the escalation rights | Time in seconds | - | >=0 |
Logic tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
---|---|---|---|---|---|---|
1 | Create copy button | Click the button | If you select a logic in the list of logics and click on the button to create a copy, a copy of the selected logic will be created. It will appear in the list of logics | - | - | - |
2 | + button | Click the button | Creating new logic | - | - | - |
3 | - button | Click the button | Removing the logic selected in the logic list | - | - | - |
4 | List of logics | Select from the list | Selecting logic which elements are displayed in the list on the right | List of created logics | - | Depends on the number of created logics |
5 | Starting checkbox | Set the checkbox | The element that will be displayed first for the operator when processing the event. To select the starting element:
| Boolean type | No | Yes - the element is the starting element in the logic. No - the element is not a starting element in logic. Only one element in the logic can be the starting one |
6 | Element ID field | Enter the value in the field | Element name | Latin, Cyrillic and service characters | - | From 0 to 255 characters |
7 | Element type field | Select from the list | Element type (see Configuring the elements) | Available element types | - | Image Button Comboboxes Comment Radio buttons Checkboxes |
8 | Multitasking field | Select from the list | By default, when processing an event, you can move on to processing other events from any element of logic. Using the Multitasking setting, you can allow or deny the ability to switch to processing another event if the operator is on the selected element | Available multitasking values | - | Deny: when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event. Allow: when this element appears, the operator can proceed to processing another event. Blank field: the multitasking setting of the previous logic element is applied to the selected item. |
9 | Edit button | Click the button | Opens a window for editing the selected element (see Configuring the elements) | - | - | - |
Main tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
---|---|---|---|---|---|---|
Priority localization template window | ||||||
1 | Priority level | Enter the value in the field | Priority level | Priority number | - | Numeric value, positive integer |
2 | Value field | Enter the value in the field | Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed | Priority description | - | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 255 |
Columns settings window | ||||||
3 | Number of columns field | Enter the value in the field | Sets the number of columns when displaying the event processing logic in the Incident manager interface | Positive integers | 4 | 0-100 |
4 | Column width fields | Enter the value in the field | The width of the columns in the event handling interface in pixels or as a percentage of the entire width of the Incident manager interface | Pixels or fractions | 150 pixels | Percentage values should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels |