AxxonData in Windows OS

General information

AxxonData is a local version of the AxxonNet cloud service and it is used to work in local networks only. AxxonData is compatible with Axxon One version 1.0.4 and with the Axxon Next archive product.

Installation of AxxonData

To install AxxonData, do the following:

1. Download the distribution kit using the link.
2. Run the AxxonData installer as an Administrator.
3. Select the installation language and click OK.
   
4. Click Next.
   
5. Select the installation directory and click Next.
   

6. Select the access protocol for local cloud:

   1. HTTPS—a standard AxxonData installation will be performed using a certificate on port 443.
      

      Attention!

      If you install AxxonData using the HTTPS access protocol, then it won't be possible to update it to HTTP later.

   2. HTTP—a standard AxxonData installation will be performed without encryption using port 80. In this case, to web access AxxonData and add Servers to it, you must open port 80 from Client devices or from the connected Axxon One Server. If port 80 is busy (for example, if the Axxon One Server is running at the time of installation), you will be prompted to use port 8082.
      

7. Click Next.
8. To send email notifications, specify the SMTP server parameters. If you don't want to send notifications, you can skip this step. To set up an SMTP server, do the following:
   1. In the Server address field, enter the SMTP server for outgoing mail.
      
   2. In the Server port field, enter the port number used by the SMTP server for outgoing mail.
   3. In the User name field, enter the full email of the account used to send messages on the SMTP server for outgoing mail.
   4. In the Password field, enter the 16-character code without spaces generated when configuring the SMTP server for outgoing mail.
   5. In the Email to field, enter the email of the account to which a message will be sent about the correctness of the entered SMTP server parameters.
   6. Click the Test button.
      

      Attention!

      A message will be displayed if you specified the parameters of the SMTP server:

      • Correctly: Test message is successfully sent. Please check your email.
      • Incorrectly: An error occurred while sending the test message. Please check the parameters to connect to the SMTP Server.
   7. Click Next.
9. Click Next.
   
10. Click Install.
    
    AxxonData installation will start on your computer:
    
11. Click Finish and restart the computer.
    

Installation of AxxonData is complete. After installation, the AxxonData shortcut will be created on the desktop. Installation logs will be available in the C:\Users\User\AppData\Local\Temp folder, the product logs will be available in the C:\ProgramData\AxxonSoft\AxxonData and C:\ProgramData\AxxonSoft\AxxonNet folder.

AxxonData will be available at:

By default, two test users are available:

1. USER NAME OR EMAIL—Admin1, PASSWORD—admin1password.
2. USER NAME OR EMAIL—Admin2, PASSWORD—admin2password. 

These users can create other users, including the administrators. Names of users are case insensitive.

Configuring the local Client installation type

Perform the configuration as follows:

1. On the computer on which the Axxon One Server is installed, specify the cloud address with the protocol.
   
2. Start the Server.
3. Follow these steps for all Servers of Axxon-domain.
4. On computers without AxxonData installed, from which you need to connect to it:

   1. In the hosts file (located at C:\Windows\System32\drivers\etc), set the IP address of the computer on which AxxonData is installed.

      Note

      The hosts file must be readable and writable.

   2. Add the rootCA.pem certificate from the AxxonData installation directory to the trusted root certification authorities.
      

      certutil –addstore -enterprise –f “Root” c:\rootCA.pem

   3. Configure security policies:
      1. Run the Local Group Policy Editor:
         

         WIN+R → gpedit.msc

      2. Select Windows Settings → Security Settings → Public Key Policies → Certificate Path Validation Settings. 
         
      3. Set the settings checkboxes in the Per user certificate stores section, and the Define these policy settings checkbox.
          
      4. Click Apply.
   4. Restart the computer.

Deleting AxxonData

To delete AxxonData, do the following:

1. Go to Start → Control Panel →Programs and Features.
2. In the list of installed programs, find AxxonData and right-click it.
3. In the context menu, select Uninstall.
4. In the window that opens, click Yes. The process of uninstalling AxxonData starts.
5. In the window that opens, click OK.
6. In the list of installed programs, find PostgreSQL 10 and right-click it.
7. In the context menu, select Uninstall/Change.
8. In the window that opens, set the Entire application checkbox and click Next. The process of uninstalling PostgreSQL 10 starts.
9. In the window that opens, click OK.
10. Delete the C:\Program Files\AxxonSoft\AxxonData\pg folder.
11. Delete the C:\Program Files\AxxonSoft\AxxonData folder.
12. If you cannot delete the C:\Program Files\AxxonSoft\AxxonData\pg and C:\Program Files\AxxonSoft\AxxonData folders, then:
    1. Go to Start → Task Manager → Processes.
    2. Make sure that AxxonData, nginx, and nats-streaming-server processes aren't present, otherwise delete them.
    3. Go to Start → Task Manager → Services.
    4. Make sure that AxxonData, Reports, nats-streaming-server, postgresql-10-ac and exporter processes aren't present, otherwise delete them.
       1. Open a command line as administrator.
       2. Enter the commands to delete the services one by one:
          

          sc delete axxondata

          sc delete reports

          sc delete nats-streaming-server

          sc delete postgresql-10-ac

          sc delete exporter

13. After deleting all dependencies in processes and services, you must delete the C:\Program Files\AxxonSoft\AxxonData folder manually.
14. Restart the computer.

AxxonData is deleted.

Reports

• To ensure the correct operation of the reports, the data transfer rate with the Axxon One Server must be at least 300 kbps.
• When you download a scheduled AxxonData report using the link in the email, it can be downloaded only on the computer on which AxxonData is installed.
• To download scheduled reports on other computer, it must be on the same local network as AxxonData or be connected to this network via VPN.
• In the Reports.env file located in the C:\Program Files\AxxonSoft\AxxonData folder, it is necessary to change the value of the AXXONDATA_CLOUD_URL variable to the IP address of the computer on which AxxonData is installed.
• Google Chrome and Opera browsers block downloading files via HTTP. You can download the report by right-clicking the download link and selecting the Save link as option.
• Microsoft Edge and Mozilla Firefox browsers require confirmation of the file download. You can also copy the report download link and open it in a new browser tab or window.