Documentation for Axxon PSIM 2.0. Documentation for other versions of PSIM is available too.

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The interface windows aren't displayed on the Server or the Remote Client in the following cases:

  1. The corresponding Screen object isn't assigned to the required computer.

    Complete guide Assigning the displays to the operator workstations

  2. The corresponding Screen object or interface object is prohibited by the rights of the current user.

    Complete guide Limiting access to the system objects administration, control and viewing functions

  3. The ports are closed for the required interface objects.

    Complete guide The list of TCP ports used in Axxon PSIM

  4. The wrong Screen object was selected for display. Click the Interfaces button on the Main control panel and select the correct Screen.

    Complete guide Main control panel

Windows 10/11 update can also be the reason why interface objects aren’t displayed. For example, if KB5020695, KB5019961, KB5020617 updates were installed, Windows may stop initializing the previously configured printers. Since the printers are used by some interface objects, the display problems occur. To fix this, you need to reconfigure the connection to the printers in Windows and restart Axxon PSIM.

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