Documentation for Axxon PSIM 2.0. Documentation for other versions of PSIM is available too.

Previous page What should I do if I’m having problems when connecting the IP device?  How to install Axxon PSIM? Next page


If the archive is unavailable or partially not displayed, check the following aspects:

  1. Check if the OS user is given the corresponding access permissions to the archive folder.

    Complete guide OS settings for correct operation of Remote Admin Workstation or Server

  2. Check if Axxon PSIM user is given the required permissions for working with archives.

    Complete guide Permissions for working with archives

  3. Check for the required archive records on the disk selected for recording the archive.

    Complete guide General information on video archiving

  4. Execute the archive reindexing manually using the index.exe utility. To run the reindexing utility, you need to run the index.exe executable file in the Modules64 folder which is located on the Axxon PSIM installation catalogue—for example, C:\Program Files\Axxon PSIM\Modules64.

    Complete guide Index.exe utility for reindexing archive files

  • No labels