The Users tab

On the page:

General information

You can use the Users tab to manage user accounts in the system. The tab consists of two sections:

Users;
Cloud permissions.

The main interface elements of the Users tab are listed in the table:

Interface elements	Description
The Users section
The list of users	It is located on the left side of the window. It displays all accounts registered in the system, including user groups
Account management area	After you select an account, detailed user information is displayed on the right: Email—the user's email address. Name/Surname—personal information. Cloud permissions—the user's current cloud role
Table of domains and groups	It is located on the right side of the window in the account management area. It displays a list of domains and groups to which the selected user is bound. For each domain or group, the assigned role and creation date are indicated. If no domains are added, the message No policies found is displayed
The Cloud permissions section
List of roles	It is located on the left side of the window. It displays groups of cloud roles and users assigned to each role. The following roles are available by default: Admin. Tech-Support. Manager. Operator. When you create a new cloud role, the corresponding group automatically appears in the list. Each role represents a set of access permissions. You can configure cloud roles in the System settings tab → the Cloud permissions tab
User information	After you select an account, information about the selected user is displayed in the list on the right: Email—the user's email address. Sessions count—displays the user's active connections. Logout time when inactive—specifies the automatic logout time when user is inactive. The Show in “Users” tab button allows you to go to the main tab to view detailed information about the selected user

Create a user

To create a new user:

Go to the User permissions tab → the Users section.
Click the Create User button.
In the Email field, enter the user’s email.
Click the Assign button.

A new user is created. A one-time password is sent to the specified email address. The user must use this password during initial login. After the user logs into the system for the first time, they are prompted to change the password.

By default, a new user is assigned the Operator role. To change the role, contact the user with the administrator permissions.

You can also create a user in the Cloud permissions section. To do this:

Go to the User permissions tab → the Cloud permissions section.
Click the Create User button.
In the Email field, enter the user's email address.
In the Cloud permissions field, select the cloud role you want to assign to the user from the drop-down list.
Click the Assign button.

A new user is created. In this case, the new user is assigned the cloud role specified during creation.

Assign cloud roles

Users with Admin and Tech-Support permissions can assign any cloud role to a user in one of the following ways:

Using the Cloud permissions field. To do this:
1. Go to the User permissions tab → the Users section.
2. Select the required user in the list. Detailed information about the user is displayed on the right.
3. Click the Cloud permissions field.
4. Select the required role from the cloud permissions.
5. Click the button to save the changes.
Using the Users tab → the Cloud permissions section.
1. Go to the User permissions tab.
2. Go to the Cloud permissions section.
3. Find the required user in the list.
  Note
  By default, all new users are assigned the Operator role and are located in the folder of the same name.
4. Click the button next to the user name.
5. Click the Move to button.
6. In the window that opens, select the role to which you want to move the user.
7. Click the Apply button.
Drag and drop the user from one role to another in the Cloud permissions section.

As a result, the user is assigned the corresponding role.

Users with Admin and Tech-Support permissions can also add or change the name of other users using the button.

Assign domain roles

By default, a new user isn't added to any domain. To add a user to a domain:

Go to the Users tab.
Select a user in the list.
Click the Add domain button.
Click the Domains and Groups field.
In the window that opens, select the domain or group of domains to which you want to add the user.
Note
To search for a specific domain or group, use the search field.
In the Role field, select the domain role you want to assign to the user.
Click the Assign button.

As a result, the domain and domain role assigned to the user are displayed.

You can add a user group to a domain in a similar way. As a result, all users in the group belong to the same domain and have the same domain role.

Attention!

When you add a domain for the root group, all users of the system have access to the domain.

If necessary, you can change the domain role in the Role column. Increase of access level is performed upon request to users with higher access permissions (for example, users with the Admin role). To remove a user from the domain, click the Delete button next to the domain name.

Create user groups

To create a user group:

Click the button next to the group to which you want to add a new group. Initial groups are created in the root group.
Click the Add group button.
In the window that opens, in the Name field, enter the name of the group.
Click the Assign button.