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The functionality of the alarm indicator buttons contains the information and action components.
For example, if a camera is out of order on an object, the indicator button corresponding to the Cameras alarm group becomes red.
To get the detailed information about an alarm, you must click the corresponding icon. The Reaction to alarm window opens. The title of the window contains the selected object's name and its ID.
The Alarm date field displays the time of loading an alarm from the Agent of Control to the Server of Control database. This is not the time when the alarm event occurs on the Agent of Control. For more information about data transmission, see the Appendix 1. Data update periods summary section.
The Alarm type field contains the name of the alarm situation, and the Device field details it before the device or an event.
If you set the Confirm checkbox in the Reaction to alarm window, the icon's background on the control panel changes from red to orange, and the Date of processing column is automatically filled.
The Date of processing column contains not the current computer system time but the current update time (see the Current Update Time section) stored in the database. This is done so that the operator cannot roll back the system time and accept an alarm with a different time.
Note
When you view the Cameras alarm groups, the Reaction to alarm window also displays the line with the camera statistics of the given object and the IP camera address.
The IP cameras field contains the IP address of the invalid camera. You can mask it with stars using the HideIpCam=1 parameter value of the HKEY_LOCAL_MACHINE\SOFTWARE\BitSoft\VHOST\VHostService registry key (for more details, see Vertical solutions, for information on how to work with the registry, see Working with Windows OS registry). When you use analog cameras of the video capture card or virtual cameras, the IP cameras field becomes empty.
If you enable the Non-empty Comment field option when configuring the Monitoring interface object, the alarm situation isn't closed until the operator comments on this situation and/or its actions. An alarm closes automatically if you eliminate the cause of this alarm, for example, the connection is lost and then restored.
If you configure a complex confirmation of alarm acceptance, then an additional dialog window appears when you accept an alarm. To confirm the alarm acceptance, click the OK button, to cancel the action, click the Cancel button.
Confirmations that are automatically accepted by the Server of Control aren't transferred to alarms.
Note
The Reaction to alarm window displays no more than 10000 alarm situations; to view other events, use the navigation button in the lower right corner.