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Starting a call
A group call is made as a regular call from the SIP-panel to a number with configured forwarding to several numbers (see Configuring numbers of SIP-terminal).
Displaying the SIP-panel when calling
During the group call, the SIP-panel window will be displayed on top of all windows and will look like this:
The information field at the top of the window displays the numbers to which the forwarding was made and the duration of the call.
Note
When making a group call, if there is an unknown number in the list of the subscribers, only the number of the unknown subscriber is displayed in the SIP-panel call window.
For example, a group call is made to the numbers 1, 2 and to the unknown number 3. In this case, the unknown number will be displayed as "Group call (1,2,3)" in the SIP-panel call window.
Managing a call
Group call controls are similar to regular call controls.
Ending a call
Ending a group call is similar to ending a regular call.
Note
If you use a playback file after answering a group call, the call will end automatically as soon as the file is played back for each subscriber (see Macros for working with SIP-terminal).
Note
There are two options for ending a call when using a loop file:
- The operator who makes the call can end the call — then the call will end for all subscribers.
- The subscriber who receives the call can end the call — then the call will end for them and continue for other subscribers.
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