Operator protocol

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Function

The Operator protocol is used to process events registered by alarm objects and to search events in the archive.

Functions

Operator protocol provides:

Displaying events registered by alarm objects;
Assigning a status (type) to the registered event;
Adding a comment to an event;
Event recording to the archive;
Searching for events in the archive;
Viewing event recording;
Escalating non-processed events to the operator protocol of a higher level.

Interface description

The operator protocol interface is shown in the following figures.

The operator protocol interface. The Current events tab:

The operator protocol interface. The Search in events archive tab:

The operator protocol interface. The Create report tab:

The operator protocol interface. The Create event tab:

Interface elements of the operator protocol are described below.

The Current events tab

The event control panel is at the top of the Current events tab. The following elements can be found on this panel:

Note

The Enter archive, Find on map, Escalation and Delay buttons can be inactive if their use was not configured when configuring the Operator protocol object - see Setting the options for handling events in the Operator protocol section of Administrator's Guide.

The button to switch to the archive to view and export video of the event .
The button to switch to the map layer where there is the source of the even .
The button to escalate the event .
Note
If the event has got the Escalated status, then this event will be displayed in the interface of the operator protocol of the higher level. If the Escalation button is disabled, it means that no superior interface is assigned to the current Operator.
Several superior interfaces can be assigned to the Operator protocol but escalation is performed to one of them. If more than one superior interfaces is assigned, then before clicking the Escalation button select the required Operator protocol of the higher level in the dropdown list that can be found below the Escalation button.
A drop-down list to group the events display by region, event, or object.
A checkbox to enable a simple display of events at the bottom of the Current events tab.
The buttons to assign the type (status) to the event . The buttons for event processing may not be available until a comment is entered if the corresponding setting is enabled. The button names can be changed during the Operator Protocol configuration. Also, if configured accordingly, the buttons may be absent when the line with the name of the event grouping is highlighted.
The button enables delaying event processing once for a time period specified when configuring the Operator protocol.
The button to open the helping guide about the event processing.
The field to enter a comment.
The comment field also contains the information about the completed tasks from the checklist (see below).
When enabling the checkbox, the type assigned to the corresponding event is applied to all events in the Current events tab.
The checkbox is used for auto creation of the bookmark in the archive when the event is processed by the operator. The entered comment will be used as the bookmark name.
The checklist contains the list of actions that must be performed by the Operator during the event processing.

The events are displayed at the bottom of the Current events tab. The display type depends on the settings configured on the control panel. The display options:

If no Group by value is selected and if the Simple view option is disabled, then the bottom of the Current events tab displays the cells, each of which corresponds to one event. The number of horizontal cells is determined by the Operator protocol window width. The information on the event and the frames from the camera linked to the object from which the event is received are displayed in the cell (see Connection of objects with cameras in Administrator's Guide). The name of the corresponding camera is displayed on the frame. If there are several cameras linked to the object, you can use the buttons to browse the screenshots.
Note
There is no need to configure connection between the embedded detection tool and camera in order to show the frame by events from embedded camera detection tools.

The cell contains the following information:
1. System name of the event;
2. Object registered the event;
3. Name of the Region object corresponding to the area where the event is registered;
4. Date and time of event registration;
5. Time left before the Non-processed event type is assigned to the event;
6. Information about event escalation or optional parameters.
  Note
  The list of optional parameters is set when configuring the Operator protocol object (see Administrator's Guide).
If no Group by value is selected and if the Simple view option is enabled, then the bottom of the Current events tab displays a simplified list of events without the frames from the camera:

Each line corresponds to one event and contains the following information:
1. System name of the event;
2. Object registered the event;
3. Date and time of event registration.
If any Group by value is selected, then the bottom of the Current events tab displays a list of groupings by the selected parameter. The list line contains the number of events in the grouping and the name of the parameter by which the events are grouped.

To view all events from the group, click on the button. To hide the grouped events, click the button:

The content of the expanded group depends on whether the Simple view checkbox is set or not. If it is disabled, the events will be displayed as cells. If the Simple view checkbox is set, then a simplified list will be displayed.

The Search in events archive tab

The list to select the department which the operator belongs to. If the field is empty, than all operators are available to select.
The list to select the operator.
Select the region the object corresponds to:
Enabling the filter by objects and object selection:
The types of events the search is performed by:
The button to set the initial date .
The button to set the final date .
The button of search start .
The button to switch to the archive to view and export video of the event .

There is the table containing the search results at the bottom of the Search in events archive tab.

The description of the table is given below:

Column	Description
Type	The icon of event type
Source	Source object of the event
Init.event	Initial event or information that the event was created by the Operator on the Create event tab
Operator	Operator processed the event
Date/Time	Date and time when the event was processed
Comment	Operator's comment
Event time	Date and time when the event was registered in the system
Operator response time	The time period in seconds between the registration of an event in the system and its processing by the operator.

The Create report tab

The list of objects by the events from which the report can be created:
The list of events by which the report can be created:
The button of setting the date after which events get into the report .
The button of setting the date after which events do not get into the report .
The checkbox enables displaying an event in the report only once. If this checkbox is set unchecked, then one event will be displayed for each Operator protocol in the report.
The checkbox enables filtration of the events list on the right according to objects selected on the left (e.g., if only Camera objects are selected, then only Camera events are displayed).
The button to create a report .