Documentation for AxxonSoft Mobile Clients.
General information
Attention!
The Alerts tab is available only when you connect to the Axxon One Server directly or via AxxonNet (see Connection via AxxonNet in the AxxonNet mobile client on Android OS, Direct connection in the AxxonNet mobile client on Android OS).
When an alert occurs, the Cameras tab displays the 
icon and the number of alert events in the camera window in which the alert occurred.
To view alerts, go to the Profile tab → Services menu → Alerts (see The Profile tab in the AxxonNet mobile client on Android OS).
A tab with active alerts opens.
Viewing alerts
The Alerts screen displays the current alerts in the system. For each alert, you can see:
- image captured at the time the alert occurred;
- information about alert: camera, time, state, initiator, and priority.
The alerts on the screen are displayed in descending order of priority that is set in Axxon One (see Initiate alarm). The priority of alerts is displayed in the list and indicated by icons:
—highest priority;
—high priority;
—medium priority;
—low priority;
—lowest priority.
By default, active alerts are displayed on the screen as a list. To change the display of alerts, select the 
icon in the upper right corner and select the view type:
- List (
)—alerts are displayed as a list. - Tile (
)—alerts are displayed as tiles. - Table (
)—alerts are displayed as a table. - Tape (
)—alerts are displayed as a tape.
If you want to display cropped frames of the moment an alert occurred, select the Crop image button.
Alerts filter
If you want to view only certain alerts, you can set the alerts display filter. To do this, select the 
button. A window opens where you must do the following:
- In the Interval parameter, select one of the preset time intervals for which you want to display alerts.
- If necessary, you can set the time interval manually by selecting the date or time in the Time from and Time to parameters.
- In the Camera parameter, choose a camera by selecting All.
- Select the Apply button.
A list of alerts corresponding to the specified filter will be displayed.
Processing alerts
To take an alert into processing, select an alert with the 
Wait for reaction icon from the list. In the window that opens, select the Review button.
A window opens that displays the image received at the moment an alert occurred. Also, in the window you can select the alert state: confirmed, suspicious, false, or cancel alert processing.
After you took an alert into processing, it will be displayed on a tab with closed alerts.
Information about alert
On the tab with closed alerts, icons indicate the state of an alert:
—confirmed alert;
—suspicious situation;
—false alert;
—missed alert.
When you select an alert in the list, a window opens that shows the following elements:
- image captured at the time an alert occurred;
- information about an alert: camera, date, state, and source of the mark;
- alert control panel.
To view other closed alert events, swipe the screen to the right or left.