Title: FAQ: Frequently Asked Questions  
Author: Sofya Uyutova 13.08.2019
Last Changed by: Alena Kniazeva 12.12.2022
Tiny Link: (useful for email) https://docs.axxonsoft.com/confluence/x/D8INCg
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Incoming Links
ACFA Intellect (1)
    Page: OnGuard Integration Module troubleshooting
Intellect 4.11.0-4.11.3 (english) (1)
    Home page: Documentation
Hierarchy
Parent Page
    Home page: Documentation
Children (28)
    Page: How to check whether my hardware is integrated and how to choose the method of connection?
    Page: What should I do if I'm getting the ‘Key file is not corresponding cards’ error when running?
    Page: What should I do if I'm getting the ‘key file not found’ error when running?
    Page: What should I do if I'm getting the ‘limit exceeded’ error when running?
    Page: What should I do if I'm getting the ‘key file expired’ error when running?
    Page: Where is located the license file (activation key)? How to find out the information on license contents?
    Page: What should I do if I’m getting the errors like ‘not authorized’, ‘IDS_STRING_DISCONNECT’ and so on when connecting Client?
    Page: Why aren't the interfaces displayed?
    Page: What should I do if I can’t get the video from analog video capture cards?
    Page: How to correctly update Intellect saving the license and configuration?
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Recent Changes
Time Editor  
12.12.2022 09:45 Alena Kniazeva View Changes
13.08.2019 07:53 Sofya Uyutova  
Outgoing Links
Intellect 4.11.0-4.11.3 (english) (27)     Page: How to transfer DB configuration from one server to another?
    Page: How to reduce the CPU load?
    Page: The Intellect database is in the Suspect mode. How do I recover it?
    Page: Where is located the license file (activation key)? How to find out the information on license contents?
    Page: How do I fix the SQL error "failed to INSERT into dbo.PROTOCOL because PRIMARY filegroup is full"?
    Page: How do I merge separate servers into a single configuration?
    Page: How to configure recording on a network drive?
    Page: What should I do if I can’t get the video from analog video capture cards?
    Page: How to check whether my hardware is integrated and how to choose the method of connection?
    Page: What should I do if I'm getting the ‘limit exceeded’ error when running?
    Page: How to connect to Intellect from a mobile device?
    Page: What should I do if the archive is unavailable or partially not displayed?
    Page: Why do I need database synchronization on Servers and RAW in the distributed system and how to configure it?
    Page: How to install Intellect?
    Page: Which settings should I adjust in OS for the correct operation of Remote Administrator's workstation, Server and Client?
    Page: How to correctly update Intellect saving the license and configuration?
    Page: How to uninstall Intellect?
    Page: How to choose video card and select hardware platform?
    Page: What should I do if I'm getting the ‘key file not found’ error when running?
    Page: What should I do if I'm getting the ‘key file expired’ error when running?
    Page: What should I do if I'm getting the ‘Key file is not corresponding cards’ error when running?
    Page: Why aren't the interfaces displayed?
    Page: How do I fix the "Transaction (Process ID 53) was deadlocked on lock resources with another process and has been chosen as the deadlock victim" error?
    Page: How to change the computer name in the system?
    Page: What should I do if I’m getting the errors like ‘not authorized’, ‘IDS_STRING_DISCONNECT’ and so on when connecting Client?
    Page: Where can I find the list of TCP ports?
    Page: What should I do if I’m having problems when connecting the IP device?