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The settings panel for the Incident handler object is shown in the figures. The description of the Incident handler setting parameters is given in the corresponding tables.
Object general settings and the Filters tab
№ | Parameter | Method for setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | Identification number | Automatically | Displays the identification number of the Incident handler interface object in the system | Numbers, letters, periods, hyphen, dash and underscore | - | Depends on the number of the Incident handler objects in the system |
2 | Name | Enter the value into the field | Sets the name of the Incident handler object in the system | Latin, Cyrillic and service characters | Incident handler | A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive. Number of characters—from 1 to 60 |
3 | Disable | Set the checkbox | Sets the state (enabled or disabled) of the Incident handler object in the system | Boolean type | Clear | Set—the Incident handler object is disabled and isn't used Clear—the Incident handler object is enabled and used |
| 4 | Incident server | Select the value from the list | Sets the Incident server parent object for the given Incident handler object | Names of the Incident server objects registered in the system | Name of the Incident server parent object | Depends on the number of the Incident server objects in the system |
| The Filters tab | ||||||
5 | Type | Select the value from the list | Sets the type of objects for which the events should be displayed in the Incident manager window | Available object types | - | Depends on the objects registered in the system. Only those object types are available for selection for which the "INFORMATION" or "ALARM" value is selected on the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab) |
Number | Select the value from the list | Sets the number of the object for which the events should be displayed in the Incident manager window | Sequence of numbers | - | Depends on the number of the objects of the specified type registered in the system | |
Name | Automatically | Sets the name of the object for which the events in the Incident manager window should be displayed | Names of the objects registered in the system | - | Depends on the objects registered in the system | |
Event type | Select the value from the list | Sets the events displayed in the Incident manager interface window | Events available for the selected object | - | Depends on the selected object type | |
Area | Select the value from the list | Sets the Area, the events from which will be displayed in the Incident manager window | Areas available for the selected object | - | Depends on the selected object type and Areas registered in the system | |
Region | Select the value from the list | Sets the Region, the events from which will be displayed in the Incident manager window | Regions available for the selected object | - | Depends on the selected Area | |
| Logic | Enter the value into the field | Sets the logic that will be used to handle the events of the corresponding object. The logic has to be specified. Otherwise, the selected events will not be displayed | Logic name | - | A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive. Number of characters—from 1 to 255 | |
| Priority | Select the value from the list | Priority level for events of the corresponding object | Priority level | 0 | Depends on the priority templates created on the Main tab | |
| Timer (s) | Enter the value into the field | Sets the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time (s) column until it reaches zero | Time in seconds | - | >=0 | |
Autoescalation (s) | Enter the value into the field | Sets the time in seconds from the moment the event occurs, after which the event will be automatically escalated. Autoescalation is performed within one Incident manager and works if the operator has the escalation rights | Time in seconds | - | >=0 | |
| 6 | Add | Click the button | Opens the window for selecting events as a group (see Displaying and handling events in bulk) | |||
| 7 | Clear | Click the button | Clears the table with the selected objects and events | |||
The Logic tab
№ | Parameter | Method for setting the parameter value | Parameter description | Representation | Default value | Value range |
| 1 | Create copy | Click the button | If you select a logic in the list of logics and click on the button to create a copy, a copy of the selected logic will be created. It will appear in the list of logics. The name of the new logic consists of the name of the original logic and the copy number in brackets. For example, for Logic 1, the first copy will be named Logic 1(1), the second copy will be named Logic 1(2) | - | - | - |
| 2 | + | Click the button | Creates a new logic | - | - | - |
| 3 | - | Click the button | Removes the logic selected in the logic list | - | - | - |
4 | List of logics | Select the value from the list | Selects the logic which elements are displayed in the list on the right | List of the created logics | - | Depends on the number of the created logics |
5 | Starting | Set the checkbox | Selects the element that will be displayed first for the operator when processing the event. To select the starting element:
| Boolean type | Clear | Set—the element is the starting element in the logic Clear—the element isn't a starting element in logic Only one element in the logic can be the starting element |
6 | Element ID | Enter the value into the field | Element name | Latin, Cyrillic and service characters | - | From 0 to 255 characters |
7 | Element type | Select the value from the list | Selects the element type (see Configuring the elements) | Available element types | - | Image Button Comboboxes Comment Radio buttons Checkboxes |
| 8 | Multitasking | Select the value from the list | By default, when processing an event, you can move on to processing other events from any element of logic. Using the Multitasking setting, you can allow or deny the ability to switch to processing another event if the operator is on the selected element | Available multitasking values | - | Deny—when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event Allow—when this element appears, the operator can proceed to processing another event Blank field—the multitasking setting of the previous logic element is applied to the selected element |
9 | Edit | Click the button | Opens a window for editing the selected element (see Configuring the elements) | - | - | - |
10 | Apply to processed events | Set the checkbox | If the check box is set, it resets the event processing job after the administrator has changed the Logic, clicked Apply and wants to apply the updated Logic to events in the Incident manager | Boolean type | Clear | Set—the event processing with the selected Logic will be reset and the event can be processed again with the updated Logic Clear—the Logic will change, but the started event processing job with this Logic will not be reset. The updated Logic will be applied only to subsequent new events |
The Main tab
№ | Parameter | Method for setting the parameter value | Parameter description | Representation | Default value | Value range |
| The Priority localization template group | ||||||
| 1 | Priority | Enter the value into the field | Priority level | Priority level | - | Numeric value, positive integer |
| 2 | Value | Enter the value into the field | Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed | Priority description | - | A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive. Number of characters—from 1 to 255 |
| The Columns settings group | ||||||
| 3 | Count | Enter the value into the field | Sets the number of columns when displaying the event processing logic in the Incident manager interface | Sequence of numbers | 4 | 0–100 |
| 4 | Columns width | Enter the value into the field | Sets the width of the columns when displaying the event processing logic in the Incident manager interface | Pixels or fractions | 150 pixels | Percentage values should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels |
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